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Patient Services Representative

Valley Oral Surgery, PC
Allentown, PA Full Time
POSTED ON 6/2/2026 CLOSED ON 6/7/2026

What are the responsibilities and job description for the Patient Services Representative position at Valley Oral Surgery, PC?

Job Summary

Provides the clerical and administrative components of patient encounters as a member of the Front Office team.

Responsibilities and Duties

  • Greets and interacts with patients via telephone and in person.
  • Coordinate and organize appointments and documentation through the electronic health record (EHR) to facilitate the smooth running of the practice environment and support delivery of quality patient care.
  • Performs registrations, scheduling, filing through the electronic health record (EHR). Collects and processes payments and co-payments
  • Performs registrations, scheduling, scanning, and clerical functions accurately and in a timely manner. Accurately updating information into the practice management system (EHR).
  • Maintains current knowledge of insurance, managed care plans, and medical/dental authorization requirements.
  • Obtain prior authorization or surgical clearance as needed for patient visit and/or procedures
  • Meet with patient to coordinate surgical procedure to include consent review/signing, review patient financial responsibility, surgical day expectations.
  • Cross-training for coverage in Scheduling Center.

Benefit Conditions:

  • Only full-time employees eligible

Work Remotely

  • No

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Medical Specialty:

  • Surgery

Willingness to travel:

  • 25% (Preferred)

Work Location: In person

Salary : $19 - $21

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