Front Desk & Administrative Assistant

Front Desk & Administrative Assistant

Valley Insurance Service Inc. – Fort Valley, GA
Full-time | In-Person

No phone calls or direct messages regarding this position, please.

Valley Insurance Service Inc. is seeking a dependable, detail-oriented Front Desk & Administrative Assistant to join our Fort Valley office.

This is a primarily administrative position that also serves as the front desk receptionist for our office. The ideal candidate will be comfortable answering phones, greeting clients, processing payments, handling paperwork, and completing routine administrative tasks accurately and efficiently.

Because this position supports both our clients and our internal team, reliability, punctuality, professionalism, and attention to detail are essential.

Insurance experience is preferred but not required. We are willing to train the right candidate who has strong office and computer skills, learns quickly, and takes pride in doing their work accurately.

Schedule

• Monday – Thursday: 8:00 AM – 5:00 PM
• Friday: 8:00 AM – 3:00 PM
• 38.5 hours per week
• In-person position in Fort Valley, GA

Consistent attendance and punctuality are important because this position provides daily front desk and administrative coverage for our office.

Responsibilities

• Serve as the primary front desk receptionist and provide a welcoming, professional experience for clients and visitors
• Answer, screen, and transfer incoming phone calls promptly and professionally
• Process client payments, including cash, check, and credit card transactions
• Perform administrative and clerical duties with a high level of accuracy and attention to detail
• Prepare, edit, and distribute correspondence, reports, memos, and emails
• Process incoming and outgoing mail
• Scan, organize, file, and accurately enter information into our client management system
• Maintain organized electronic and physical records
• Protect the confidentiality of client and company information
• Assist team members with routine administrative projects and clerical tasks
• Perform other office support duties as assigned

Qualifications

• Previous experience in a professional office, administrative, receptionist, or customer service role preferred
• Strong organizational skills and ability to manage multiple tasks
• Excellent written and verbal communication skills
• Professional and courteous telephone skills
• Strong computer and typing skills
• Proficiency with Microsoft Word and Outlook
• Ability to learn new software and office systems
• Strong attention to detail and commitment to accuracy
• Ability to handle confidential and sensitive information appropriately
• Dependable attendance and punctuality
• High school diploma or equivalent required; college coursework preferred
• Insurance industry experience is a plus, but not required

What We're Looking For

We are looking for someone who:

• Is dependable and consistently arrives on time and ready to work
• Enjoys administrative and detail-oriented work
• Is comfortable answering phones and interacting with clients throughout the day
• Takes pride in completing tasks correctly and thoroughly
• Communicates professionally with clients and coworkers
• Can stay organized while handling interruptions and changing priorities
• Is comfortable working in a small-office environment where teamwork matters
• Is interested in a stable, long-term position and learning our business

Benefits

• 401(k)
• 401(k) matching
• Paid holidays
• Paid time off
• Commission opportunities

If you are dependable, detail-focused, and looking for long-term stability in a respected local business, we encourage you to apply.

Application Instructions

Please apply online through Indeed with your resume included.

• No phone calls or direct messages regarding this position, please.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Application Question(s):

• Why are you currently seeking a new position?
• What appeals to you about working for a small, family-owned business?
• What interests you about this Front Desk & Administrative Assistant position?
• Describe how you would handle a frustrated client who calls or comes into the office.
• This position involves frequent phone calls, client interaction, and administrative work throughout the day. What experience do you have balancing these responsibilities?
• How do you ensure accuracy when entering information, processing payments, or preparing documents?
• Describe a time when your attention to detail helped you catch or prevent a mistake.
• This position provides daily front desk coverage, so consistent attendance and punctuality are important. How have you demonstrated reliability in previous positions?

Work Location: In person

Salary : $15