What are the responsibilities and job description for the Front Desk Night Audit - LaGrange position at Valley Hospitality?
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| Overview: |
| |
| Responsible for maintaining daily financial reports and providing |
| exceptional customer service when checking guests in/out of hotel. |
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| Responsibilities and requirements: |
| |
| Check figures, postings, and documents for accuracy. |
| |
| Record, store, access, and/or analyze computerized financial |
| information. |
| |
| Control and secure cash and cash equivalents for property according |
| to cash handling policy and procedures. |
| |
| Organize, secure, and maintain all files and records in accordance |
| with document retention and confidentiality policies and procedures. |
| |
| Prepare, maintain, and distribute statistical, financial, accounting, |
| auditing, or payroll reports and tables. |
| |
| Audit statistical, financial, accounting, auditing, or payroll |
| reports and tables. |
| |
| Audit and reconcile all revenue postings. |
| |
| Follow all company safety and security policies and procedures; |
| report accidents, injuries, and unsafe work conditions to manager; |
| maintain awareness of undesirable persons on property premises. |
| |
| Follow all company policies and procedures; ensure uniform and |
| personal appearances are clean and professional; maintain |
| confidentiality of proprietary information; protect company assets; |
| protect the privacy and security of guests and coworkers. |
| |
| Welcome and acknowledge all guests according to company standards; |
| anticipate and address guests` service needs; assist individuals |
| with disabilities; thank guests with genuine appreciation. |
| |
| Speak with others using clear and professional language; prepare and |
| review written documents accurately and completely; answer telephones |
| using appropriate etiquette. |
| |
| Develop and maintain positive working relationships with others; |
| support team to reach common goals; listen and respond appropriately |
| to the concerns of other employees. |
| |
| Comply with quality assurance expectations and standards. |
| |
| Perform other reasonable job duties as requested by Supervisors. |
| |
| Must always be aware of current rates, packages, and promotions. |
| |
| Log and deliver all messages, packages, and mail in a timely |
| professional manner. |
| |
| Perform, compute, and ensure all tasks/duties on checklist are |
| completed in a timely manner. |
| |
| Qualifications and Education Requirements |
| |
| High school diploma or GED required. |
| |
| Must be 18 years old. |
| |
| Microsoft Office Suite (Outlook, Excel, Word) preferred. |
| |
| Detail oriented with strong verbal/written communication skills |
| required. |
| |
| Able to work well in stressful situations and maintain composure |
| under pressure. |
| |
| Strong mathematical skills required to complete payment processing. |
| |
| Must pass a background check and drug screen. |
| |
| Physical requirements |
| |
| Must be able to stand/walk for extended periods of time. |
| |
| Able to lift, carry, push, and pull up to 10-25 lbs. |
| |
| # |
| |
| Disclaimer: |
| |
| The job description is not an exhaustive list of all functions the |
| employee may be required to perform. Valley Hospitality reserves the |
| right to revise the job description at any time. This document does |
| not create an employment contract, implied or otherwise, other than |
| an "at will" employment relationship. |
-----------------------------------------------------------------------
| Overview: |
| |
| Responsible for maintaining daily financial reports and providing |
| exceptional customer service when checking guests in/out of hotel. |
-----------------------------------------------------------------------
| Responsibilities and requirements: |
| |
| Check figures, postings, and documents for accuracy. |
| |
| Record, store, access, and/or analyze computerized financial |
| information. |
| |
| Control and secure cash and cash equivalents for property according |
| to cash handling policy and procedures. |
| |
| Organize, secure, and maintain all files and records in accordance |
| with document retention and confidentiality policies and procedures. |
| |
| Prepare, maintain, and distribute statistical, financial, accounting, |
| auditing, or payroll reports and tables. |
| |
| Audit statistical, financial, accounting, auditing, or payroll |
| reports and tables. |
| |
| Audit and reconcile all revenue postings. |
| |
| Follow all company safety and security policies and procedures; |
| report accidents, injuries, and unsafe work conditions to manager; |
| maintain awareness of undesirable persons on property premises. |
| |
| Follow all company policies and procedures; ensure uniform and |
| personal appearances are clean and professional; maintain |
| confidentiality of proprietary information; protect company assets; |
| protect the privacy and security of guests and coworkers. |
| |
| Welcome and acknowledge all guests according to company standards; |
| anticipate and address guests` service needs; assist individuals |
| with disabilities; thank guests with genuine appreciation. |
| |
| Speak with others using clear and professional language; prepare and |
| review written documents accurately and completely; answer telephones |
| using appropriate etiquette. |
| |
| Develop and maintain positive working relationships with others; |
| support team to reach common goals; listen and respond appropriately |
| to the concerns of other employees. |
| |
| Comply with quality assurance expectations and standards. |
| |
| Perform other reasonable job duties as requested by Supervisors. |
| |
| Must always be aware of current rates, packages, and promotions. |
| |
| Log and deliver all messages, packages, and mail in a timely |
| professional manner. |
| |
| Perform, compute, and ensure all tasks/duties on checklist are |
| completed in a timely manner. |
| |
| Qualifications and Education Requirements |
| |
| High school diploma or GED required. |
| |
| Must be 18 years old. |
| |
| Microsoft Office Suite (Outlook, Excel, Word) preferred. |
| |
| Detail oriented with strong verbal/written communication skills |
| required. |
| |
| Able to work well in stressful situations and maintain composure |
| under pressure. |
| |
| Strong mathematical skills required to complete payment processing. |
| |
| Must pass a background check and drug screen. |
| |
| Physical requirements |
| |
| Must be able to stand/walk for extended periods of time. |
| |
| Able to lift, carry, push, and pull up to 10-25 lbs. |
| |
| # |
| |
| Disclaimer: |
| |
| The job description is not an exhaustive list of all functions the |
| employee may be required to perform. Valley Hospitality reserves the |
| right to revise the job description at any time. This document does |
| not create an employment contract, implied or otherwise, other than |
| an "at will" employment relationship. |
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