Overview:

Oversee sales, food, and beverage for events and the daily operation to ensure each event is a success.

Responsibilities and requirements:

· Oversee all aspects of the daily operation both on and off-site while maintaining a profitable operation, high quality, and service levels.

· Reduce employee turnover while maintaining revenue and payroll budgets.

· Conduct staff performance reviews.

· Oversee and conduct any ongoing training of captains/hourly employees to maintain standards of service.

· Meet with current and potential customers to identify their desires of the event, give tours, promote facilities, and draft contracts and agreements along with answering any questions.

· Provide information to customers about services that are provided and help them make the appropriate decisions based on the estimated size of the event.

· Implement menu planning, room setup, service supervision, and billing services.

· Oversee proper tabulation of all banquet checks and ensure that all checks are presented to guests for signature.

· Control and maintain all service equipment and initiate service requests as necessary.

· Supervise event setup to include organizing seating arrangements, ensuring food/drink is easily accessible, and overseeing the technical set up for sound/microphone systems.

· Order supplies when needed.

· Evaluate the overall success of the event and report it to Management.

· Attend/Participate in all meetings and training required by Valley Hospitality.

· Participates in day-to-day operations and establishes a pleasant relationship with staff.

· Use sales techniques to maximize revenue.

· Put together sales kits, brochures, and client packages as requested.

· Ensure compliance with all local liquor laws along with health and sanitation regulations.

· Accurately maintain a current and prospective client database.

· Perform other duties as assigned by management.

Qualifications and Education Requirements

· High school diploma or GED required.

· Must have 2 years' experience in Hospitality/Sales.

· Previous event management skills preferred.

· Microsoft Office Suite (Outlook, Excel, Word) required.

· Detail oriented along with excellent verbal/written communication skills required.

· Able to work well in stressful situations and maintain composure under pressure.

· Must pass a background check and drug screen.

Physical requirements

· Must be able to stand and sit for extended periods of time.

· Able to lift, carry, push, and pull up to 25 lbs.

Disclaimer:

The job description is not an exhaustive list of all functions the employee may be required to perform. Valley Hospitality reserves the right to revise the job description at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.