HVAC Service Manager

The HVAC Service Manager is responsible for overseeing the service operations of the HVAC department within Valley Green Home Services LLC. This role involves managing a team of HVAC technicians, ensuring high-quality service delivery, and maintaining customer satisfaction. The HVAC Service Manager will also be responsible for developing and implementing service strategies, managing budgets, and ensuring compliance with industry standards and regulations.

We are looking for a candidate who has tremendous field experience and has a passion for serving customers and providing honest solutions. This is a great opportunity for a service manager or seasoned service technician who wants to be a part of shaping culture, values and skills in a friendly environment that focuses on customers ahead of profits.

While this is primarily a service manager role, the willingness to support our maintenance needs and other technicians in the field is required as we grow the

position and the company. The technician will have expertise in building rapport with customers to provide trusted recommendations for additional services and products to homeowners.

FLSA Status: Exempt Full-Time

Reports To: Owner

Duties and Responsibilities:

• Oversee and manage daily operations of HVAC Service Department.
• Recruit, train and support maintenance and service technicians.
• Manage employees including scheduling, performance management to motivate, develop and direct staff.
• Collaborate with other departments to ensure seamless service delivery.
• Communicate with leadership on goals, challenges and opportunities for growth.
• Diagnose and repair HVAC systems, including boilers, furnaces, heat pumps, and air conditioning units.
• Maintain relationships with vendors to ensure trucks are properly stocked and our parts ordering process is optimized.
• Communicate when needed with customers on services, repairs, and replacements.
• Resolve customer complaints and issues in a timely and effective manner.
• Utilize software on an ipad to dispatch, arrive, review work orders, create invoices, update and maintain records of work performed and materials used.
• Ensure compliance with all safety standards and company protocols.
• Stay uptodate with industry advancements, manufacturer certifications and
  
  

trainings.

Requirements/Prerequisites:

• Passion for a new endeavor that restores integrity and transparency to our customers and our industry.
• High school diploma or GED; technical certification or associate degree in HVAC technology or a related field preferred.
• Preferred minimum of 10 years of experience in HVAC installation, maintenance, and repair.
• Extensive knowledge of HVAC systems and components, including electrical and mechanical systems.
• EPA 608 Universal Certification required.
• NATE certification preferred
• Strong problemsolving skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Proficiency with HVAC diagnostic tools and software.
• Valid driver’s license and clean driving record.
• Ability to lift and carry up to 50 pounds.
• Comfortable working in confined spaces or at heights.
• Ability to work in varying weather conditions.
  
  

Benefits:

• Highly Competitive salary commensurate with experience.
• Annual bonuses and revenue sharing
• 401(k) 3% Match
• Health, dental, and vision insurance.
• Retirement savings plan with company matching.
• Paid time off and holidays.
• Company truck
• Ongoing training and professional development opportunities.
  
  

About the Company: Valley Green Home Services is an HVAC company that serves the greater Philadelphia area of Pennsylvania. We were founded by a group of

seasoned professionals who grew weary of the private equity take over of our industry.

We aim to break the mold of the big corporate owned companies by building a team centered on delivering honest and affordable locally based home services to our

customers. We are looking for key foundational employees who share our passion for the work we do and customers we serve.

Application Process: Interested candidates are invited to submit a resume and cover letter detailing their experience and qualifications to careers@valleygreenhome.com by

12/31/2025

Valley Green Home Services is an equal opportunity employer and encourages applications from all qualified individuals.