Medical Receptionist/Front Desk

Job Summary
We are seeking a detail-oriented Medical Receptionist to join our Ophthalmology medical practice . The ideal candidate will serve as the first point of contact for patients, providing exceptional service while managing administrative tasks in a busy medical office. This role requires a blend of interpersonal skills and office management capabilities to ensure smooth operations and patient satisfaction.

Duties

• Greet patients warmly and assist them with the check-in process.
• Manage phone systems, answering calls promptly and addressing inquiries with professionalism.
• Schedule appointments and maintain an organized calendar for healthcare providers using modmed
• Collect patient information, including insurance details, and verify accuracy.
• Process medical collections and handle billing inquiries as needed.
• Maintain patient records in compliance with privacy regulations, including familiarity with ICD-9 coding.
• Assist with administrative tasks such as filing, data entry, and managing office supplies.
• Provide excellent patient service by addressing concerns and facilitating communication between patients and medical staff.

Skills

• Proficiency in office management practices and procedures.
• Strong understanding of medical terminology, and medical/vision insurance.
• Exceptional patient service skills with a focus on empathy and professionalism.
• Familiarity with phone systems and effective phone etiquette.
• Administrative skills including organization, attention to detail, and multitasking abilities.
• Ability to work collaboratively within a team environment while maintaining a positive attitude.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Medical Specialty:

• Ophthalmology

Schedule:

• Monday to Friday

Experience:

• Ophthalmology: 1 year (Required)

Ability to Commute:

• Ayer, MA 01432 (Required)

Ability to Relocate:

• Ayer, MA 01432: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20