What are the responsibilities and job description for the Surgical Counselor position at Valley Eye Associates?
The Surgical Counselor supports patients throughout the surgical journey, from consultation and scheduling through preoperative preparation and end-to-end coordination. This role supports elective outpatient, inpatient, cosmetic, and multispecialty procedures; conducts in-person and telephone consultations; and collaborates with the surgical services manager and surgeons or physicians to ensure an organized, compassionate patient experience.
Responsibilities
- Counsel patients regarding surgical procedures, expectations, and next steps.
- Schedule elective outpatient surgeries, cosmetic, and multispecialty procedures.
- Coordinate preoperative preparation and required arrangements.
- Process surgical consents and related documentation.
- Manage referrals and support continuity of patient care.
- Coordinate patients throughout the surgical process from consultation through preoperative preparation.
- Conduct in-person and telephone consultations.
Preferred Qualifications
- entry level and up to 2 years of experience in surgical counseling.
- Knowledge of patient education and medical terminology, HIPPA.
- Experience with electronic health records and surgical scheduling.
- Knowledge of healthcare documentation practices.
- Empathy and strong communication skills.
- Exceptional attention to detail.
Valley Eye Associates values patient care above all else and we strive for a cohesive work environment with great benefits for our wonderful employees as well.
Salary : $20 - $22