What are the responsibilities and job description for the Teller position at Valley Credit Union?
Teller: Russellville, AL
In an effort to better serve and support its members, Valley Credit Union is currently seeking an experienced and enthusiastic Teller to join its team. You will interact with the members to gain knowledge and understanding of their financial needs. Accurately and efficiently document and process the full range of member transactions to ensure member satisfaction.
What you will do:
- Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate, and efficient member transactions.
- Receive checks and cash for deposit to accounts, verify amounts, and examine checks for proper endorsement.
- Cash checks and process withdrawals after verification of member balances.
- Process all mail which includes posting payments and deposits; sort and prepare items for branch shipment when applicable.
- Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules and regulations, including robbery procedures.
- Promote, explain, and cross-sell all credit union products and services.
- Receive and process loan payments.
- Balance cash drawer, research and resolve discrepancies and report any discrepancies to the Head Teller or Branch Manager.
- Ensure the teller station is properly stocked with supplies to perform daily duties.
- Check night depository and record proper information to process transactions according to credit union procedures.
- Performs other related duties as assigned.
Requirements/Qualifications:
- Teller or cash handling experience preferred
- Cash drawer balancing experience
- Ability to work in a team environment
- Excellent communication skills while using a pleasant tone and common conversational courtesies
- Good interpersonal skills to include being courteous, diplomatic, and tactful
- Ability to handle some daily lifting of boxed or bagged coins (weight will vary)
- Good organizational skills
- Ability to sit or stand for extended periods of time
- Ability to effectively move between frontline and drive-thru to ensure prompt service for all members
Job Type: Full-time
Pay: $0.01 - $1.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
