Crisis Stab Specialist

NATURE OF WORK: To provide support, crisis intervention, supportive counseling and referral to those in crisis. This includes providing residential duties, basis living skills support services, monitoring clients, working with the Crisis Team and answering a 24-hours crisis support and intervention hotline.

ESSENTIAL DUTIES:

• Completes and submits documentation as required by Valley, Medicaid, Medicare, Private Insurances and any other licensing agencies. Employee ensures that documentation (such as summaries, progress notes, timesheets, SALs, expense sheets, etc.) are completed accurately and timely and will reflect services the client(s) has received as appropriate.
• Provide basis living skills support to clients within the Crisis Unit.
• Monitor clients within the Crisis Unit to ensure their needs are meet per the treatment plan.
• Will hold supportive counseling sessions for clients as indicated by the treatment plan.
• Perform daily residential duties such as meal preparation, creating menus, shopping for meals and supplies, doing laundry, tracking inventory and stock same, etc.
• Work with other members of the Crisis Team to coordinate services.
• Assists with cleaning duties on the Unit as assigned by Supervisor in order to meet licensure requirements.
• Answer Crisis Hotline to assist individuals in need of crisis support, intervention and/or referrals.
• Work with other agencies, hospitals, providers, etc. to ensure the referral process is offered.
• Assure that the safety, health and well being of consumers are always maintained on or off site.
• Implement treatment and behavioral plans in compliance with Valleys and State guidelines.
• Adheres to Valleys Standards of Conduct and Compliance and follows ethical guidelines of their profession.
• Monitor, maintain and use appropriately, all equipment and supplies.
• Promote appropriate community interactions by handling public interactions in a professional and competent manner. Returns telephone calls and requests for information in a timely manner, promotes a positive image of the Program and the Agency and maintain a good rapport with agency contacts.
• Support and help in the training of new employees.
• Attends all mandated meetings and trainings related to profession and enhances knowledge and/or skills which includes Essential Learning Trainings.
• OTHER DUTIES AS ASSIGNED.

MINIMUM QUALIFICATIONS:

• Ability to perform Essential Duties as outlined below.
• BA/BS in Human Service Field.
• Ability to legally transport clients.
• Ability to comply with Clients Rights.
• Ability to comply with Valleys and Division departmental safety procedures.
• Ability to read, write and speak the English language.

PREFERRED QUALIFICATIONS

• Experience in Crisis work.
• Experience in Mental health field.
• Knowledge of commitment law.
• Knowledge of diverse disability populations.
• Knowledge of community resources for behavioral health issues.