What are the responsibilities and job description for the Care Coordinator position at Valley Comprehensive Community Mental Health...?
The Care Coordinator’s duties include assessment of client’s needs and strengths, planning and setting
treatment goals and objectives with the client, evaluation of progress toward these goals, advocating on behalf
of the client, linking/referring clients to needed community resources, providing supportive individual and/or
group counseling to clients on caseload and in other areas within the agency, and crisis
assistance/intervention. The Care Coordinator convenes the treatment team and acts as primary contact
person for the client within the agency. The Service / Care Coordinator serves as an information source and
interfaces with external services ensuring quality of availability, continuity, flexibility, and integration of
necessary resources and services.
- Assess client’s needs and evaluate progress toward treatment goals.
- Face-to-face contact with assigned clients at least once a month in his/her home and/or community.
- Use electronic conferencing technology, such as Zoom, Microsoft Teams, and Conference Call
- Keep treatment plans and reviews current for the assigned caseload.
- Initiates, coordinates, and facilitates interdisciplinary treatment team meetings.
- Use clear communication skills with clients and other professionals.
- Link and refer clients to necessary resources and services to meet their individual needs.
- Provide Crisis Services for individuals who are in crisis.
- Works closely with other Care Coordinators and/or Case Managers at times.
- Completes and submits Electronic Medical Record documentation as required by Valley, OHFLAC,
Treatment Plans, etc.) completed accurately and timely and will accurately and appropriately reflect
services the consumer(s) has received.
- Reviews consumer’s Electronic Medical Record (EMR) charts and documentation from other
- Provide crisis services and intervention and/or assistance with consideration of the principles of
- Meets direct client service time (DCST) standards of the High Intensity Services Divisions.
- Adheres to Valley’s Standards of Conduct and Compliance.
- Serve on committees as assigned.
- Attend trainings and in-services as required for compliance and skill improvements.
- Other work-related duties as assigned.
- Ability to perform Essential Duties as outlined below.
- BA/BS in Human Service Field.
- Six months to one-year experience with substance use disorder (SUD) population.
- Six months to 1 year experience with mental health population.
- Ability to comply with all of Valley’s Policies and procedures.
- Ability to comply with Client’s Rights.
- Ability to comply with Valley’s and Division departmental safety procedures.
- Ability to read, write and speak the English language.
- Valid Driver’s License.
- Ability to obtain and maintain CPR/First Aid, and MANDT Certifications.
- LSW or eligible for TLSW
- 6 months experience as a Service or Care Coordinator.
- 1 year or more experience with the Substance Abuse & Mental Health population