What are the responsibilities and job description for the Transformation Management Lead position at Valley Bank?
Responsibilities Include But Are Not Limited To
Required Skills
- Provide thought leadership on business process excellence and continuous improvement.
- Document existing processes and workflows while considering interdependencies, procedures, and requirements.
- Optimize productivity by designing, implementing, and testing new procedures and process maps.
- Assemble reports to document process status and changes, measuring efficiency gains.
- Design metrics to measure productivity and identify areas for improvement.
- Communicate findings and proposals to key stakeholders.
- Provide thorough instructions for successful implementation of process changes.
- Work with partners to evaluate compliance and risk assessments.
- Assist in creating a culture of continuous improvement.
- Create, edit, and update communications materials including but not limitLed to communication plans, corporate messages, and presentations.
- Partner with the Automation Solutions team in creating or maintaining RPA automations for stakeholders as required.
Required Skills
- Excellent analytical skills.
- Problem identification, problem solving and independent decision making skills.
- Ability to persuade others to change existing practices.
- Excellent written and verbal communication skills.
- Excellent organization and management skills
- Proficiency in drafting and authoring formal policy and procedure documents.
- Proficiency in documenting process workflows in MS Visio or other workflow documentation tools.
- Ability to apply continuous improvement methodology to review and revise existing policy and procedures.
- 3 years of experience with process improvement metholodogies (e.g., Six Sigma, Lean or other).
- 3 years process analysis, engineering, automation, or related experience.
- HS Diploma/GED and a minimum of 5 years of related experience.
- 4 Year College Degree.
- 3 years of experience in a banking environment.
- 5-7 years' experience in Change Management and/or Process Improvement.