What are the responsibilities and job description for the Payment Operations Specialist position at Valley Bank?
At Valley Bank, we believe in people's growth potential. We invest in it. We protect it. We focus it. For nearly 100 years, we've been the Bank that clients from every industry turn to for our expertise, strategies, and advice--building the kind of trust that can fuel every goal. We are the leading relationship bank built for growth--with over $60 billion in assets, 3,800 experts, and more than 200 consumer branches and commercial banking offices in communities across the US.
At Valley, we're all driven by an ambition that goes deeper than just having a job. That's why when you work for us, we make it our goal to help you focus on what drives you--working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want. Because when we say we're a relationship bank built for growth, that's not just reserved for our clients--that includes all our associates as well.
The Payment Operations Specialist accurately process outgoing wires ensuring information was properly entered into the system in accordance with the customer's directive. Verify information received on incoming wires ensuring the proper account is credited with the proceeds.
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Responsibilities Include But Are Not Limited To
Required Skills
At Valley, we're all driven by an ambition that goes deeper than just having a job. That's why when you work for us, we make it our goal to help you focus on what drives you--working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want. Because when we say we're a relationship bank built for growth, that's not just reserved for our clients--that includes all our associates as well.
The Payment Operations Specialist accurately process outgoing wires ensuring information was properly entered into the system in accordance with the customer's directive. Verify information received on incoming wires ensuring the proper account is credited with the proceeds.
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Responsibilities Include But Are Not Limited To
- Process wire transfers in accordance with the department's policies and procedures.
- Upon identification of any potential AML issues, immediately notify the AML/BSA Department for further instructions.
- Provide excellent customer service by the timely completion/accuracy in processing wires.
- Execute daily supplementary funding to the clearing house and resolve any cash liquidity discrepancies.
- Assist in the completion of the Department's End of Day General Ledger proofs for CHIPS, SWIFT, and Fed.
- Maintain proper documentation, track, and follow all provided processes and protocols precisely and timely to remain within Regulatory Compliance guidelines.
- Communicate with branches and other internal departments properly addressing any wire concerns/issues.
- Resolve all foreign exchange and USD wire transaction investigations such as trade discrepancies, non-receipt of funds, and trade confirmations.
Required Skills
- Knowledge of Microsoft Office products (including Outlook, Excel & Word).
- Knowledge in the Payment Operations working environment and manage business results in alignment with strategic objectives
- Make sound decisions that incorporate the needs of the customer and the Bank.
- Strong verbal and written communication skills.
- Ability to prioritize tasks.
- Ability to work independently.
- Ability to interpret a variety of instructions furnished in written or oral form.
- Excellent interpersonal skills. Strong telephone and communication skills required.
- High School Diploma or GED equivalent. Minimum of 2 years of banking or financial experience.
- Knowledge of Wire Transfers.