What are the responsibilities and job description for the National Account Manager position at Vallen USA?
Position Summary:
Vallen's National Account Manager (NAM) is an individual contributor position and is the primary point of contact responsible for managing supply chain solutions and initiating additional value propositions that produces revenue in line with organizational and national customer account strategic goals and objectives. The average revenue accountability for a National Account Manager is $60 million and the scope of customer oversight, management and influence may be domestic and/or international.
Essential Job Duties and Responsibilities:
- Identifies, establishes, and manages effective customer relationships with C-level executives, key senior-level decision makers, stakeholders, and influencers within large national accounts to formulate, sell, and execute strategic supply chain solutions.
- Gathers and analyzes customer economical and operational requirements for multiple indirect commodity long-term sourcing and cost-control strategies; participates in customer business reviews and site assessments to identify strategic business challenges and priorities; lead teams in analyzing information and prioritizing opportunities critical to the customer.
- Demonstrating advanced industry, commodity, and/or supply chain operational knowledge of the business, prepares creative outsourcing opportunity plans and designs projected financial models that showcase Vallen's capabilities and service offerings.
- Coordinates Vallen's field sales activities at the local level to insure the customer's corporate initiatives are communicated, implemented and achieved.
- Facilitates and conducts multifaceted contract negotiations for profitable, multi-year solution and service opportunities; leads initiatives for contract renewals; closes contractual terms and conditions.
- Facilitates any customer contract audit, to insure Vallen's interests are protected, while maintaining the contractual requirements for the customer.
- Ensures all contractual obligations are met.
- Performs vendor management on behalf of the customer; may negotiate unique supplier contracts or source new preferred vendors.
- Provides leadership to and oversees the execution of multiple project plans simultaneously; provides approval for or drive corrective action for plan deviations; prepares and provides project status reports to customer and Vallen leadership teams as scheduled or requested.
- Is accountable for the attainment of customer enterprise-wide and site level key performance initiatives (e.g. service levels, cost savings, sales growth, staffing percent to sales, etc.); prepares and delivers various forms of customer analytics from which business decision are made.
- Contributes to strategies focused on expanding Vallen's national account client base to gain new business; pursues prospects and produces new account revenue in line with individual goals.
- Performs other duties as assigned.