Program Coordinator - SMI

About Valle Del Sol

Join Valle del Sol in our commitment to providing quality, culturally sensitive integrated primary care and behavioral health services to adults, children, and adolescents in need. Valle del Sol offers a diverse work environment, competitive pay and benefits, and the opportunity for training and advancement.

Job Description

• Responds to client needs, including requests, grievances, staffing changes, and supports patient care when assigned case managers are absent, unavailable, or when clients are temporarily without a case manager.
• Ensures completion of required documentation for all patients are competed timely and appropriately.
• Manages assigned Case Managers’ schedules, approves timesheets, and ensures appropriate coverage to support timely and effective service delivery.
• Collaborates with the Senior Director to support team morale, cohesion, and a positive work environment.
• Communicates concerns, updates, and emerging issues to the Senior Director in a timely and proactive manner.
• Participates in committees focused on enhancing and developing clinical processes, such as treatment planning, orientation materials, and improving workflows to ensure clients receive the right services at the right time.
• Facilitates and ensures daily team huddles with the SMI team.
• Ensures timely and appropriate discharge planning and completion of discharge documentation.
• Meet all quality measures provided by Mercy Care each month. Complete the monthly deliverables on time to Mercy Care.
• Reviews and signs all initial assessments, annual reviews, and treatment plans for team members (BHT and BHPP), ensuring alignment with policies, procedures, and quality standards. Provides coaching and correction as needed.
• Signs and approves housing applications, residential treatment applications, and COT reports.
• Investigates and resolves internal patient grievances within required timeframes.
• Ensures clinical quality standards are consistently met, including timely progress notes, accurate and compliant documentation, and up-to-date assessments and treatment plans.
• Partners with the Senior Director to improve clinical workflows, address operational challenges, and strengthen the SMI clinical model.
• Reviews and approves billing notes within the software system as needed.
• Maintains an active Counseling/Social Work license and all required training per funder guidelines and AZBBHE regulations.
• Coordinates and tracks transfers in and out of the SMI IHH Clinic to ensure continuity of care.
• Provides individual and/or group therapy to assigned patients.
• Performs other duties as assigned
  
  

Job Qualifications

• Must be at least 18 years of age.
• Master’s degree in behavioral health (B.H.) and 1 year of BH experience.
• Must hold an active associate level behavioral health license as approved by AZBBHE.
• Must have the skills and knowledge necessary to provide the behavioral health services that the agency is authorized to provide and to meet the unique needs of consumer populations served by the agency and meet requirements for a Behavioral Health Professional (BHP).
• Must be credentialed as a BHP within 90 days of hire.
• Experience in supervising staff and managing a team in a behavioral health setting.
• Ability to develop routine reports and correspondence.
• Strong verbal, written, and communications skills
• Knowledge of Electronic Health Records Systems.
• Ability to provide culturally and trauma sensitive services
• Must have or able to obtain valid Fingerprint Clearance Card.
• Must possess reliable transportation, valid driver's license, and proof of auto insurance.
• Must maintain current BLS certification
• TB Screening Record and PPD/QuantiFERON/Chest x-ray as applicable upon hire
• Vaccinations/Titer’s Test/Declination Form: Flu, Hep B, MMR, Tdap, Varicella
  
  

Benefits

• 401(k)
• 401(k) matching
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Life Insurance
• Paid Disability Insurance
• Paid time off
• Employee assistance program
• Employee discount
• Professional development assistance
• Referral program
  
  

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Valle del Sol is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals. If you require a reasonable accommodation to apply for a position or to participate in the interview process, please contact us at VdSHR@valledelsol.com.