Hospice Administrator

Company Description Valir Hospice provides compassionate, personalized end-of-life care that prioritizes comfort, dignity, and quality of life for each patient. The organization supports patients and families across Oklahoma with expert medical care, emotional support, and practical guidance. Services are delivered in the setting patients prefer, including private homes and long-term care communities. Valir Hospice focuses on a team-based approach to care, collaborating closely with families and caregivers to honor individual wishes and values. Team members are encouraged to build meaningful connections while helping patients and families navigate this important stage of life.

Job Summary

The Hospice Administrator is responsible for the day-to-day operations and compliance of the Hospice, including oversight of clinical, financial, and regulatory functions; staff management; and ensuring patients receive quality care. The Administrator has the responsibility and authority for administrative and leadership functions, supervision of the organizational plan, and ongoing communication with the Hospice President, the Interdisciplinary Group/Team (IDG/IDT), Hospice staff and Governing Body as needed in the absence of the Hospice President. The Administrator ensures the Hospice fully adheres to applicable local, state, and federal regulations, including the Medicare Conditions of Participation (CoPs).

Duties/Responsibilities

• Promotes the philosophy, mission, and administrative policies of the Hospice by presenting a positive image.

• Maintains an ongoing liaison with the Hospice President, Governing Body, staff members, and the community.

• Is available during the Hospice's operating hours; ensures the Director of Clinical Services is available during all operating hours.

• Organizes and directs the Hospice's ongoing functions, including oversight of clinical, financial, and regulatory operations.

• Leads, coaches, and develops the interdisciplinary team, including clinical, spiritual care, social work, volunteer, and administrative staff.

• Fosters an engaged, supportive workplace where team members feel valued and equipped to do their best work.

• Partners with HR on recruitment, retention, and professional growth.

• Collaborates with the Medical Director and clinical leaders to uphold high standards of care.

• Supports quality assurance and performance improvement efforts and participates in the development and implementation of the QAPI program.

• Ensures the Hospice, including any multiple locations, is in compliance with all applicable federal, state, and local laws and regulatory agencies related to the health and safety of patients, including the Medicare Conditions of Participation (CoPs).

• Takes action on reports and recommendations of any authorized planning, regulatory, or inspection agencies.

• Ensures education and availability of applicable regulations to all Hospice staff, including contractual providers.

• Ensures completion, maintenance, and submission of required reports.

• Ensures an effective, hospice-wide infection prevention and control program is implemented and monitored that protects patients, families, staff, and volunteers.

• Ensures the organization employs or contracts with qualified personnel and ensures the development of personnel qualifications and policies.

Job Description

• Ensures adequate staff education and evaluations.

• Maintains a current organizational chart showing lines of authority down to the patient level.

• Ensures maintenance of appropriate personnel, clinical, and administrative records and policies and

procedures.

• Develops, documents, and maintains standard operating procedures for key administrative and operational

processes, and drives consistent follow-through on process improvement initiatives.

• Implements an effective budgeting and accounting system that promotes the health and safety of the

Hospice's patients; develops and manages the operating budget and monitors key financial indicators.

• Monitors hospice trends to include but not limited to census, length of stay, admissions and quality trends.

• Ensures the accuracy of public information materials and activities.

• Builds and maintains trusting relationships with referral sources, hospitals, long-term care facilities,

physicians, and community partners; serves as a respected ambassador for hospice care in the community.

• Performs other duties as assigned by the Hospice President.

Supervisory Responsibilities

Directly or through designees, supervises the Director of Clinical Services (DCS) and designated administrative and support staff.

Required Skills/Abilities

• Ability to establish and maintain effective working relationships with all staff, the general and professional

public, the Governing Body, the IDG/IDT, Advisory Board, and the Medical Director, as appropriate.

• Strong knowledge of hospice regulations, reimbursement systems, and healthcare management principles,

including Medicare hospice regulations and Oklahoma hospice licensure requirements.

• Demonstrated ability to lead teams, manage budgets, and communicate with empathy and clarity.

• Strong compliance orientation; treats regulatory and accreditation standards as non-negotiable.

• Self-motivated and driven, with the ability to work independently and take initiative.

• Process-focused, with a disciplined approach to operations, documentation, and follow-through.

• Excellent interpersonal, communication, and organizational skills.

• Computer skills preferred; experience with EMR systems and data-driven performance management.

• Ability to read, write, and comprehend English.

Education, Licenses, Certifications and Experience

Required:

• Bachelor's degree in nursing, health care administration, business, or a related field.

• Active Oklahoma RN license in good standing.

• 5 years of progressive leadership experience in hospice, home health, or a related healthcare setting.

• Ability to meet Oklahoma's annual hospice administrator continuing education requirement (8 hours).

Preferred:

• Master's degree in a relevant field.

• Prior experience as a hospice administrator or executive director.

Transportation

Reliable transportation, current auto insurance, and a current driver's license.

Physical Requirements (Subject to Reasonable Accommodation)

• Prolonged sitting is required.

• Ability to handle stressful situations in a calm and courteous manner at all times.

• Ability to work under stressful conditions to meet deadlines and Hospice needs.

• Ability to travel locally, with some exposure to unpleasant weather.

Working Conditions

Works in an office environment, promoting efficient functioning and coordination of all Hospice activities to ensure the highest level of professional patient care. Ability to work a flexible schedule; ability to travel locally within the service area; some exposure to unpleasant weather. Availability outside regular business hours as needed to support the team and organizational needs.

Safe Environment

• Demonstrates knowledge of specific and individual role in the fire/safety program, including management

plans for safety, security, hazardous materials/waste, emergency preparedness, life safety, medical

equipment, and utility systems.

• Participates in the policies and procedures relating to infection control for self, patients, and staff.

• Observes proper body mechanics and safety precautions in all job duties.

• Communicates information about incidents involving self, patients, staff, and/or visitors to appropriate

parties, using facility incident reporting systems as appropriate.

• Demonstrates the safe operation of equipment and machinery and follows procedures for reporting and correcting an unsafe situation.