What are the responsibilities and job description for the Electronic Technician Lead position at Valiant Integrated Services?
Valiant is looking for a Electronic Technician Lead to join our team. The Electronic Technician Lead Primarily performs and oversees installation, maintenance, repair, testing, and modification of critical low-voltage electronic systems and associated wiring throughout the healthcare campus. As a working lead, this role focuses on ensuring the reliability and compliance of systems essential for life safety, patient care communications, and security within the hospital environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Oversee, lead, mentor, and train employees to complete electronic-related assigned tasks within established guidelines, safety protocols, and timeframes.
- Schedule work, delegate tasks effectively, and manage team resources and manpower levels to accomplish the workload per the schedule.
- Inspect work performed by the electronic team for quality, accuracy, and compliance with applicable codes and standards.
- Serve as a primary technical resource for the electronic team, providing expert guidance on complex issues, code interpretation, and troubleshooting techniques.
- Foster a strong safety culture within the team, championing adherence to all safety procedures.
- Provide the technical breakdown for all electronic in-house Service Orders, including detailed estimates for materials and labor to support SO package development.
- Assist supervisor/manager with performance feedback for team members and identify training needs.
- May be required to review/audit unscheduled Work Orders and scheduled Preventative Maintenance documentation to ensure accuracy prior to submission for DMLSS entry.
- Serve as the primary point of contact for all maintenance trades during assigned shift, ensuring effective coordination of multi-trade activities and communication across departments.
- Assign and close out scheduled and unscheduled work requests.
- Lead shift operations by managing 24/7 365 shift coverage
- Identify failures and accurately determine time and materials required for boiler repairs to support service order estimate generation.
- Maintain a high degree of housekeeping.
- Install, troubleshoot, repair, and maintain various low-voltage systems including, but not limited to: Fire Alarm Systems, Nurse Call Systems, Access Control Systems, Security Surveillance (CCTV) Systems, Public Address/Intercom Systems, Infant Protection Systems, and Structured Cabling (Data/Voice).
- Perform routine inspections, testing, and preventative maintenance on life safety systems (especially Fire Alarm and Nurse Call) as required by NFPA, Joint Commission (JC), CMS, and other regulatory bodies.
- Respond to system failures and service calls, diagnose complex electronic system problems using appropriate test equipment, and perform necessary repairs efficiently to minimize downtime, particularly for patient care related systems.
- Read and interpret blueprints, schematics, wiring diagrams, technical manuals, and specifications for low-voltage systems.
- Install and terminate various types of low-voltage cabling, including copper (Cat5e/6/6A) and fiber optic cables, ensuring adherence to industry standards and code requirements.
- Program and configure basic components of low-voltage systems (e.g., adding/deleting users in access control, configuring cameras, programming nurse call stations).
- Maintain documentation of all work performed, including inspections, testing results, repairs, and modifications, utilizing the Computerized Maintenance Management System (CMMS) for regulatory compliance and departmental records.
- Coordinate work activities (installations, shutdowns, testing) with Facilities Management, IT Department, Clinical Departments, and external vendors to ensure safety and minimize disruption to hospital operations.
- Adhere strictly to hospital Infection Control Risk Assessment (ICRA) protocols and safety procedures when working in patient care areas and throughout the facility.
- Maintain the general cleanliness and organization of work areas, including telecommunications closets and control rooms.
- Assist the maintenance team with related tasks as required and perform other duties appropriate to the role as assigned.
- Serve as the primary point of contact for all maintenance trades during assigned shift, ensuring effective coordination of multi-trade activities and communication across departments.
- Other duties as assigned.
Qualifications:
EDUCATION AND CERTIFICATION REQUIREMENTS:
- Metasys Training
- Security Access certification
- C-CURE 9000
- DSX Access
- High school diploma/GED or higher education.
- Valid driver’s license.
DESIRED EDUCATION AND CERTIFICATION REQUIREMENTS:
- Associate's Degree in Electronics Technology or related field, OR equivalent documented training (e.g., Military technical training, accredited trade school program) is highly preferred.
- NICET Certification (Level I or II) in Fire Alarm Systems.
- Certifications related to Nurse Call systems (e.g., Rauland, Hill-Rom, Ascom).
- Certifications related to Access Control / Security Systems (e.g., Lenel, Software House, Genetec, Axis).
- Manufacturer-specific training/certifications on systems utilized within the facility.
REQUIRED QUALIFICATIONS:
- 3 years’ experience installing, maintaining, and repairing electronic low-voltage systems (such as Fire Alarm, Nurse Call, Security, Structured Cabling) preferably in a healthcare or similar regulated commercial setting.
- Knowledge of the Principles of electronic, digital and analog circuits, and low-voltage power systems.
- Installation, maintenance, and troubleshooting techniques for various low-voltage systems (Fire Alarm, Nurse Call, Security, Data Cabling, etc.).
- Appropriate safety practices (OSHA), including working with ladders, lifts, and understanding potential electrical hazards associated with low-voltage circuits.
- Hospital infection control procedures (ICRA).
- Troubleshoot electronic and low-voltage system issues down to the component or wiring level.
- Use specialized test equipment effectively (e.g., multimeter, cable continuity/certification testers, tone generator, fiber optic testers, laptop with diagnostic software).
- Read and interpret complex blueprints, riser diagrams, schematics, and technical manuals for low-voltage systems.
- Terminate and test copper and fiber optic cabling proficiently.
- Communicate clearly and effectively, both verbally and in writing, with technical staff, clinical personnel, and management.
- Coordinate and work collaboratively with other trades and departments.
- Maintain accurate records for compliance purposes.
- Work safely in various environments, including patient care areas, confined spaces, and at heights.
- Must be able to pass background check and any health screenings required by the healthcare facility.
PHYSICAL REQUIREMENTS:
- Work is performed indoors and outdoors.
- Involves working in patient care areas, office environments, mechanical/electrical/telecom rooms, above ceilings, in crawl spaces, and potentially on rooftops.
- Required to wear appropriate Personal Protective Equipment (PPE), including adherence to hospital dress codes and infection control attire (gowns, masks, gloves as needed).
- May encounter dust, noise, and varying temperatures.
- Requires physical dexterity, standing, stooping, climbing, crawling, and lifting heavy objects to perform duties.
- Must be physically able to work on ladders, scaffolds, platforms, roofs and in cramped equipment rooms and other confined spaces.
- Excessive temperatures ranging from 10°F to 120° F.
- Possible exposure to low-voltage electrical hazards and potentially infectious materials (requiring adherence to safety protocols).
- May require entering confined spaces such as ductwork, pits, and crawl spaces.
- Requires fine motor skills for terminating small gauge wires and connectors.
- Ability to push 50 pounds (maintenance equipment); ability to lift minimum of 50 pounds (supplies and equipment)
Valiant Integrated Services is an employer who hires in accordance with applicable state and federal law. All qualified applicants will receive consideration for employment in compliance with those laws.