What are the responsibilities and job description for the Luxury Hotel Overnight Valet Attendant The Domain Austin/ Hourly+Tips position at Valet Direct?
Open Interviews:
We will be holding open interviews on Thursday, August 13th, at 3:00 PM at Archer Hotel Austin in the Domain, 3121 Palm Way, Austin, TX 78758. Please let the valet know you are there for interviews, and they will direct you where to go.
Job Description:
We are seeking a responsible, dedicated, and customer-focused individual to join our team as an Overnight Valet Parking Attendant. As a key member of our service-oriented organization, the successful candidate will play a crucial role in ensuring an exceptional experience for our guests. Both part-time and full-time positions are available.
Schedule:
- Overnight Shift $15/hour Tips
- Shift times will be from 11:00 PM to 7:00 AM, up to 5 days per week
Key Responsibilities:
1. Customer Service Excellence:
- Prioritize customer service in every interaction.
- Open vehicle and building doors, assist with luggage, and fulfill any guest requests.
- Provide assistance with transportation needs, ensuring a seamless and positive customer experience.
2. Vehicle Management:
- Retrieve vehicles promptly upon request.
- Utilize valet parking procedures in accordance with company policies.
- Conduct assessments and document any vehicle damage before taking possession.
3. Parking Operations:
- Safely operate customer vehicles, adhering to all applicable laws and ordinances.
- Park vehicles in designated spaces, recording parking space locations and numbers on valet tickets.
5. Time Management and Punctuality:
- Emphasize the importance of time management.
- Maintain punctuality and adhere to scheduled shifts.
- Prioritize and complete tasks within specified time frames.
6. Adherence to Policies:
- Strictly adhere to company policies, prioritizing the safety and well-being of customers and employees.
- Perform any other duties as specifically assigned by management.
6. Nightly Reports and Audits:
- Complete nightly Key Audits and Lot checks
- Complete and send nightly reports
- Payment and Vehicle Reconciliation
Skills and Requirements:
1. Physical Abilities:
- Ability to stand for extended periods.
- Function effectively in all weather conditions.
- Capable of running or walking short distances.
2. Operational Skills:
- Safely operate a vehicle.
- Provide excellent customer service.
- Effective communication skills in English; knowledge of other languages is a plus.
3. Eligibility Criteria:
- Maintain a clean driving record.
- Possess a reliable mode of transportation to and from work.
- Maintain a professional appearance
- Reliable cell phone with active carrier service (voice & data required; no Wi-Fi–only service)
If you are a motivated individual with a commitment to delivering exceptional service and meet the qualifications outlined above, we invite you to apply for this exciting opportunity. Join our team and be a part of creating memorable experiences for our valued guests.
Job Types: Part-time
Expected hours: 25-40 per week.
Work Location: In person
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Work Location: In person
Salary : $15