Business Systems Analyst

Vālenz® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.

About This Opportunity:

As a Business Systems Analyst, you will serve as a key link between business and technical teams, translating requirements into actionable plans and supporting successful project execution. In this role, you’ll gather and document business needs, analyze data, and identify process improvements to optimize performance. You’ll also ensure quality through thorough testing and issue resolution. Strong collaboration and problem-solving skills are essential to drive effective solutions and support broader business goals.

Things You’ll Do Here:

• Collaborate with business partners to gather, interpret, and document business requirements, including data discovery and analysis
• Participate in planning meetings to represent engineering teams and translate business needs into technical deliverables
• Act as a liaison between business and development teams, aligning stakeholders on priorities and supporting roadmap planning with product managers
• Develop clear and comprehensive Business Requirement Documents (BRDs), including process mapping, gap analysis, and SWOT analysis
• Support project management activities for assigned initiatives
• Identify opportunities for process automation and efficiency improvements
• Generate reports to analyze and monitor business performance
• Troubleshoot application or process issues, document findings, and recommend solutions
• Design and execute test plans, scenarios, and cases for system, user acceptance, and integration testing
• Evaluate test results, report issues, and collaborate with development teams to resolve defects
• Ensure adherence to company policies, procedures, and compliance standards
• Perform additional duties as assigned
  
  

Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.

What You’ll Bring to the Team:

• Five (5) or more years of experience as a Business Systems Analyst
• Familiarity working with Databricks, Python and data ingestion mechanisms (APIs, SFTPs, JSON, Flat files)
• Knowledge of Agile/scrum processes and prioritization
• Two (2) or more years of quality assurance responsibilities such as planning and testing
• Ability to present to stakeholders and leadership teams with strong negotiation skills
• Experience in a deadline driven environment with a knack for organization and detail
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  
  

A plus if you have:

• Business Systems Analyst experience with a focus in data engineering or analytics-heavy environments
• An understanding of general concepts of the healthcare industry, types of information used, how the data is produced, consumed, and transformed
• Bachelor’s degree in related field
• Experience facilitating Quality Assurance processes
  
  

Where You’ll Work: This is a fully remote position, and we’ll provide all the necessary equipment!

• Work Environment: You’ll need a quiet workspace that is free from distractions
• Technology: Reliable internet connection—if you can use streaming services, you’re good to go!
• Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software
• Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA
  
  

Why You'll Love Working Here

Valenz is proud to be recognized by Inc. 5000 as one of America’s fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. With this commitment, you’ll find an engaged culture – one that stands strong, vigorous, and healthy in all we do.

Benefits

• Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card
• Spending account options: HSA, FSA, and DCFSA
• 401K with company match and immediate vesting
• Flexible working environment
• Generous Paid Time Off to include vacation, sick leave, and paid holidays
• Employee Assistance Program that includes professional counseling, referrals, and additional services
• Paid maternity and paternity leave
• Pet insurance
• Employee discounts on phone plans, car rentals and computers
• Community giveback opportunities, including paid time off for philanthropic endeavors
  
  

At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

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