General Manager (Financial Services)

General Manager – Financial Services

Lead strategic, operational, and financial performance for a Financial Services division, managing P&L ownership, budgeting, and market analysis. Oversee growth and performance across personal loans, retail financing, and insurance products, while driving strong customer experience and portfolio outcomes.

Key Responsibilities

• Own and manage P&L, budgeting, and financial planning.
• Conduct market analysis to support product and growth strategies.
• Drive regulatory compliance and monitor portfolio performance.
• Improve customer experience and support customer stability.
• Build, mentor, and lead high-performing teams.
• Champion an inclusive, community-focused culture.
• Partner with executive leadership on long-term strategy.
  
  

Qualifications & Skills

• Proven leadership in financial services operations and management.
• Strong financial acumen (P&L, forecasting, budgeting).
• Thorough understanding of regulatory compliance.
• Experience with portfolio performance and risk-minded decision making.
• Ability to drive growth while enhancing customer experience.
• Excellent communication, mentoring, and cross-functional collaboration skills.