Telephone Operator (PBX), Summer Seasonal, Grand Teton Lodge Company, WY

This position is perfect for those who like constant guest and employee interaction and creating an Experience of a Lifetime for our guests!  Greet and connect incoming calls to their proper destination with a friendly demeanor. Telecommunications services will be provided with the use of an electronic Dimension 600 PBX console and automated guest message service. Dispatch emergency calls or fire emergencies to Security and/or National Park Service. Activate automatic wake up calls for guests. Dispatch urgent messages to bell staff for delivery to guest rooms. Maintain a pleasant and cordial attitude. Maintain a follow up call log for all guest inquiries and complaints and follow up accordingly with engineering and the guest. Send and receive faxes for guests and staff. Our season typically runs from mid-May through early October.

REQUIREMENTS:

• Strong working knowledge of computers
• Fluent in understanding and speaking English
• Friendly, courteous personality, ability to relate well to guests and employees
• Ability to perform under pressure

PREFERRED SKILLS:

• Previous Hotel Operator experience

A LITTLE MORE ABOUT US . . .

With a mission to Preserve, Protect and Inspire, Grand Teton Lodge Company (GTLC) operates the lodging, restaurants, tours and activities at Jackson Lake Lodge, Jenny Lake Lodge, Colter Bay Village, and the Jenny Lake and Gros Ventre campgrounds located in Grand Teton National Park.

Life at GTLC:  Depending on work location, employees are housed in furnished dormitories or cabins in our employee villages, where you will share a room with one or more fellow employees and can enjoy employee recreation activities and events.  Dorm employees participate in our Employee Meal Plan, as there are no cooking facilities in the dorms.   An employee RV park with a limited number of spaces is also available for those with their own fully self-contained RV’s for a minimal daily fee.  Go to www.gtlc.com/employment/ for a sampling of what life is like working, living and playing here at GTLC.  Start the road to your Experience of a Lifetime with us . . . where you can have FUN at work and get paid to LIVE in a National Park!

As an employee for GTLC, you are also an employee for Vail Resorts which can provide you with opportunities to work and play in some of the world's most iconic locations, for a season or maybe even a lifetime.  You will work side by side with people from all over the country, and the world, who share your excitement and enthusiasm.  Our extraordinary employees play an integral role in creating the exceptional experiences which make our resorts premier destinations for travelers from around the globe. 

Grand Teton Lodge Company is an Equal Opportunity Employer