What are the responsibilities and job description for the Spa Concierge - Winter Seasonal - Part Time - The Arrabelle at Vail, a RockResort position at vailresorts.valhalla.stage?
Spa Concierge - Winter 2014/15 Seasonal - Part Time - The Arrabelle, a RockResort - Vail, CO
Experience of a Lifetime. More than just our mission, these words describe our unique and iconic resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work at RockResorts/Vail Resorts Hospitality ("RR/VRH") is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, and we welcome people who bring enthusiasm and pride to work.
A stay at The Arrabelle at Vail Square is a Vail ski resort experience unlike any other. The Arrabelle combines the timeless elegance and old-world village charm of Europe’s grand resorts with the romance and alluring style of Vail’s world-renowned alpine heritage. The Spa Concierge will be responsible for greeting guests and homeowners to a luxurious spa environment, maintaining guest and group accounts, assisting with facility orientation and actively assist in providing a relaxing spa experience. Responsible for ensuring complete client and member satisfaction by providing full guidance and consultation in scheduling, confirmation and check-out procedures. Responsible for coordinating all aspects of the overall guest experience, and acting as the communicating link between the guests and the staff as well as the other departments of the facility. Maintains and monitors work schedules as booked. Upholds company standards of conduct, grooming, dress, and personal hygiene. Maintains clean and organized work areas and well-stocked supply of products. Should be able to quickly gain complete knowledge of all spa services, packages, promotions, and retail products presently offered by the spa.
Qualifications:
- High School diploma or equivalent. -required
- Must be able to lift at least 30lbs. -required
- Must be able to stand for long periods of time in excess of 2 hours. -required
- Able to communicate with guests and homeowners with diplomacy and tact. -required
- Must be able to communicate in English efficiently both written and verbal. -required
- Must be proficient on Microsoft Office applications. -required
- Must be willing to work weekends and holidays. -required
- One year experience in the Medical, Salon or the Spa industry. -preferred
- Prior experience in hotel/property management, or guest service. -preferred
- Prior experience using SpaSoft. -preferred
Learn more about The Arrabelle here
Learn more about Our Grooming Policies here. Vail Hospitality may have more stringent grooming policies due to our luxury brand.
Have fun. Serve Others. Do Right. Drive Value. Do Good. Be Safe. These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and a commitment to creating an Experience of a Lifetime to our stakeholders.
Vail Resorts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.