What are the responsibilities and job description for the In Room Dining Server - Winter Seasonal - Full Time - The Arrabelle at Vail Square, a RockResor position at vailresorts.valhalla.stage?
In Room Dining Server - Winter 2014/2015 Seasonal - Full Time - The Arrabelle at Vail Square, a RockResort - Vail, CO
Experience of a Lifetime. More than just our mission, these words describe our unique and iconic resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work at RockResorts/Vail Resorts Hospitality ("RR/VRH") is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, and we welcome people who bring enthusiasm and pride to work.
A stay at The Arrabelle at Vail Square is a Vail ski resort experience unlike any other. The Arrabelle combines the timeless elegance and old-world village charm of Europe’s grand resorts with the romance and alluring style of Vail’s world-renowned alpine heritage. The In Room Dining Server is responsible for ensuring that all resort guests have the highest quality food and beverage in-room dining experience possible. Provides exceptional service levels in all interactions with owners, guests, co-workers and management. Sets the highest example of quality, efficiency and professionalism by adhering to the Vail Hospitality / RockResort brand standards. Accurately inputs all orders into the point of sale system and communicates any special requests to the kitchen. Correctly settles all checks to the proper account. Handles all table/tray set up paying special attention to cleanliness and proper presentation/position of settings. Delivers all orders within the specified time frame. Calls guests/owners by name and remains professional and competent while setting up the in-room dining presentation according to the brand standards.
The In-Room Dining Server is responsible for doing floor sweeps to ensure the corridors and service elevator landings are free of room services tables, trays, dishes and amenities. They will also be responsible for maintaining linen par including sorting and obtaining linen from linen room. They will be required to prepare a par of amenities to spec and processes amenity requests accurately and in a timely manner. They will also pro-actively follows up on all in-room dining experiences by checking on the satisfaction of the owner/guest and offering to remove tables/trays within two hours of delivering the order.
Qualifications:
- High school diploma or equivalent. -required
- Current TIPS certification or ability to obtain within 30 days of employement. -required
- Previous experience in an upscale Food & Beverage hotel/resort. -preferred
- Familiar with Microsoft Office applications including Word, Excel and Outlook. -preferred.
- Experience with Point of Sales. -preferred.
- Must be able to effectively present detailed information both verbally and in written form to guests and fellow employees. -required
- Ability to read and comprehend complex correspondence. -required
- Must be able to communicate effectively in English both written and verbal. -required
- Familiar with Microsoft Office applications including Word, Excel and Outlook. -preferred
Learn more about:
The Tavern on the Square
The Arrabelle
Vail Resorts Grooming Policy: Vail Hospitality's Grooming policy may be slightly more stringent due to our luxury brand.
Have fun. Serve Others. Do Right. Drive Value. Do Good. Be Safe. These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and a commitment to creating an Experience of a Lifetime to our stakeholders.
Vail Resorts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.