What are the responsibilities and job description for the F&B Host/Hostess with Keystone Hospitality F&B - Summer/Fall Seasonal - Keystone, CO position at vailresorts.valhalla.stage?
Experience of a Lifetime. More than just our mission, these words describe our unique and iconic resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work at Vail Resorts is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, and we welcome people who bring enthusiasm and pride to work.
Keystone – With three unbelievable mountains, tons of outdoor adventures, lodging and dining all in two unique villages, it’s clear that Keystone is the best place to experience the best of the Rocky Mountains. But what really sets us apart is our people; Keystone’s staff is friendly, engaging and has an eye for the little details that make a big difference. With a heart for guest service, our staff is what makes an Experience of a Lifetime possible for every guest that visits the resort.
The Host/Hostess is responsible for ensuring that all resort guests have the highest quality food and beverage dining experience possible while assisting in the creation of a profitable department that is environmentally responsible. This position follows the brand standards from the beginning of the service cycle through the entire dining process and is professional and gracious while enhancing the dining experience through outstanding service skills. The host/hostess is often the first impression a restaurant can make on its guests - welcoming guests to the restaurant and getting them seated. Job duties of this position include:
- Providing exceptional service to all guests while maintaining all brand standards.
- Assisting teammates/co-workers in general tasks to ensure that each guest has the best possible experience
- Seating guests, monitoring the flow of the dining room, offering support to servers, and acknowledging departing guests with a kind remark
- Keeping the host/hostess stand and reception area clean and organized
- Assist the team in creating a profitable department that is environmentally responsible.
- Taking accurate room service and to go orders meeting all service brand standards
Requirements:
- Must have excellent verbal communication skills in English
- Professional appearance
- Able to stand for long periods of time up to 4 hours
- Flexible schedule including willingness to work weekends and holidays
- Previous guest service experience - preferred
- Previous host/hostess or restaurant POS experience – preferred
Have Fun. Serve Others. Do Right. Drive Value. Do Good. Be Safe. These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and commitment to creating an Experience of a Lifetime to our stakeholders.
Vail Resorts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.