Accessories Associate Sales Lead

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40 resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

Responsible for generating sales by establishing professional and personalized rapport with customers and delivering world-class guest service. Possesses advanced knowledge of products, sales concepts, practices and procedures. Performs the most complex work within the job function, which requires extensive experience, background and/or training. Functions independently with little or no guidance. May train new and existing associate positions.

Job Specifications:

• Outlet:  Epic Mountain Gear - Littleton, CO

• Expected Pay Range: $21.00 - $23.26 / hour

• Shift & Schedule Availability:  Full Time

• Skill Level: Advanced  

Job Responsibilities:

• Serve customers by developing a rapport, building customer confidence, providing accurate information, and promoting product through point of sale

• Provide customers with highest level of customer service expected for assigned department through professional, courteous and knowledgeable assistance to ensure individualized needs are met with respect to equipment, product, and/or merchandise questions

• Aid and assist other departments as needed

• Maintain a flexible schedule to accommodate the needs of the business

• Complete all certifications required for position

• Carryout specific tasks while simultaneously providing guest service

• Effectively communicate product and supply needs to management

• Drive business by increasing units per transaction and average dollar per sale

• Demonstrate knowledge of products and inventory to ensure customer satisfaction to aid in building a repeat customer base

• Serve as a resource and knowledge base for new and existing employees

• Demonstrate a broad understanding of merchandise practices and inventory

• Other duties as assigned

Job Requirements:

• 2 years’ experience in managing staff at supervisory level

• HS Diploma or GED

• Basic computer skills with ability to learn

• English fluency

• Excellent customer service skills

• Ability to handle multiple customers and projects at one time

• Merchandising – preferred

The expected pay range is $21.00 - $23.26. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  498575
Reference Date: 10/16/2023 
Job Code Function: Store Operations 

Salary : $21 - $23