Surgery Scheduler - Orthopaedics - Colorado Based Only

JOB SUMMARY

The Surgery Scheduler uses clinical knowledge to schedule appropriate procedures/surgeries according to the provider’s orders. 

This is a full-time position, with working hours from Monday through Friday 8a - 5p MST. There might be some hours required outside of regular working hours. This position offers medical, dental, and vision benefits, employer sponsored long- and short-term disability, 401K, Paid Time Off, and continuing education funds. 

Applicants must currently reside in Colorado. This position is not open to residents outside the state of Colorado.

All applicants must be able to work 8a - 5p MST. 

Applications will be considered on a rolling basis. This position will be open until October 15th or until a qualified candidate is selected. 

THE DETAILS OF THE JOB

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Schedules medical procedures, diagnostic and imaging tests, office visits and surgeries for patients with appropriate provider. Completes pre-procedure communications with patients. 
• Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications specified by the provider. 
• Verifies insurance(s) coverage and benefit information for diagnostic imaging, special procedures, including surgery. 
• Obtains authorizations for diagnostic imaging and procedures. 
• Ensures patients have the proper medical clearance and pre-surgical testing as needed. 
• Interfaces with staff to ensure all necessary equipment is prepared for procedures.
• Communicates notes or special instructions with patients and providers as required.
• Provides accurate, detailed information to patients regarding test preparations, time of patient’s scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
• Meet the Company’s expectations as described in the VSON Policies and Practices.
• Maintain confidentiality of Personal Identifiable Information (PII) in accordance with company Policies and State and Federal laws, including OSHA and HIPAA regulations. 
• Perform job in accordance with all company safety practices.
• Other duties as assigned.

WHAT IT TAKES TO DO THE JOB

KNOWLEDGE, SKILLS AND ABILITIES

• Working knowledge of medical office procedures. Includes the ability to access data on clinic information systems such as scheduling software, Electronic Medical Records software, and company e-mail.
• Skill in developing and maintaining relationships, and communicating calmly and clearly with patients, medical staff and the public.
• Knowledge of English grammar, spelling and punctuation in order to interpret and follow oral and written instruction, keep detailed records, and sort and file materials correctly by alphabetic or numeric systems.
• Knowledge of basic arithmetic to make simple calculations.
• Ability to work under pressure, with interruptions and deadlines.  

EDUCATION, EXPERIENCE AND CERTIFICATES

• High school diploma or equivalent required. Some college preferred.
• Previous experience working in an office environment required. 
• Minimum of 1 year work experience in healthcare and/or clinical environment highly preferred. 

WORK ENVIRONMENT AND CONDITIONS

Work environment is typically within the a home office. Involves frequent contact with patients, dealing with sick and injured people, and some exposure to communicable diseases.  

Work may be stressful at times. Interaction with others is constant and interruptive.  

The noise level is usually moderate but can occasionally be loud due to volume of physicians and patients in the office.

PHYSICAL DEMANDS

Work may require sitting for long periods of time, stooping, bending and stretching for supplies with occasional lifting of files or paper weighing up to 50 pounds.

While performing the duties of this job, the employee is regularly required to talk or hear. It is necessary to view a computer monitor for long periods of time.  

Duties require manual dexterity sufficient to operate a keyboard and mouse, operate a calculator, telephone, copier, scanner and other office equipment as necessary.

NOTICE

This job description is not intended to be a comprehensive list of activities, duties or responsibilities for this job. The duties, expectations and actions listed for this role may change at any time with or without notice. 

EEO STATEMENT

We believe diversity makes us stronger. Vail-Summit Orthopaedics & Neurosurgery provides equal employment opportunities to all employees and applicants without regard to sex, gender identity, sexual orientation, genetics, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.