What are the responsibilities and job description for the Front Desk Agent position at Vail Resorts?
Create Your Experience of a Lifetime
Make lifelong connections and discover a passion for the outdoors in our mountains, whether you're new to snow or a seasoned pro. With 40 resorts across 3 continents, join our team for a season or build a career.
Experience the Vail Resorts Difference:
As a Front Desk Agent, You Will:
Requirements:
Premium Job Benefits:
Expected Pay Range: $21.00 - $23.00 per hour
Make lifelong connections and discover a passion for the outdoors in our mountains, whether you're new to snow or a seasoned pro. With 40 resorts across 3 continents, join our team for a season or build a career.
Experience the Vail Resorts Difference:
- Ski/Mountain Perks: Free passes for employees, discounted lift tickets for friends and family, and free ski lessons.
- MORE employee discounts on lodging, food, gear, and mountain shuttles.
- 401(k) Retirement Plan.
- Employee Assistance Program.
- Excellent training and professional development.
- Referral Program.
As a Front Desk Agent, You Will:
- Work face-to-face with customers.
- Check guests in and out.
- Answer phones.
- Handle all customer needs.
- Always maintain a professional appearance and demeanor.
- Help resolve discrepancies with guest bills.
Requirements:
- Must be able to communicate fluently in English.
- Friendly, strong people skills.
- Somewhat strong computer skills.
Premium Job Benefits:
- Full-time roles are eligible for health insurance, medical insurance, dental insurance, and vision insurance plans (for eligible seasonal employees after working 500 hours).
- Free ski passes for dependents.
- Critical Illness and Accident plans.
Expected Pay Range: $21.00 - $23.00 per hour
Salary : $21 - $23
