What are the responsibilities and job description for the Inside Sales position at Vacuum Technique LLC?
- Develop and deliver timely, precise parts quotations in response to customer inquiries to ensure responsiveness, professionalism, and increased order conversion rates.
- Proactively identify and recommend complementary parts, kits, and consumables tailored to customer needs to enhance average order value and provide comprehensive solutions.
- Systematically follow up on all open quotations and customer opportunities to maximize success rates, improve pipeline conversion, and drive revenue growth.
- Analyze customer requirements and application needs against product offerings to provide technically suitable solutions that enhance customer satisfaction and foster long-term retention.
- Generate new sales opportunities by responding to inbound leads and engaging proactively with outbound efforts to expand the active customer base and grow the sales pipeline.
- Collaborate with field sales, service, and technical teams on identified opportunities to support cross-selling of services, repairs, and agreements, maximizing total account value.
- Maintain and continuously enhance product, application, and vendor knowledge to ensure accurate quoting, strong technical credibility, and effective customer support.
- Coordinate order processing and customer communication throughout the sales cycle to ensure accurate execution, on-time delivery, and a superior customer experience.
- Minimum 2 years in parts or industrial sales.
- Provide and upsell quotes.
- Recommend products per client needs.
- Follow up on quotes.
- Pass leads to SSEs.
- Source sales via inbound leads, email, calls.
- Maintain vacuum product and vendor knowledge.
- Strong sales and negotiation skills.
- Knowledge or quick learning of vacuum equipment.
- Detail-oriented for accurate quotes and orders.
- Prioritize tasks and meet deadlines.
- Experience with CRM (e.g., C4C/SAP).
- Proficient in Microsoft Office.
- Collaborate with sales, service, internal teams.
- Customer-focused and service committed.
- Self-motivated with proactive sales.
- KPI-driven (quote volume, hit rate).
- Help improve sales processes.
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
This role requires you to work on-site at our office in Michigan City IN, United States (US). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.
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Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.
Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.
Visit the Atlas Copco website
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.