What are the responsibilities and job description for the Deal Processor position at Vaco by Highspring?
The Deal Processor/Poster is responsible for processing and posting vehicle wholesale, purchase, dealer trade, and buyback transactions while providing exceptional internal customer service. This role serves as a key point of contact for accounting-related inquiries and ensures transactions are processed accurately, timely, and in compliance with established procedures. Strong organizational skills, attention to detail, and the ability to manage multiple priorities are essential for success.
Daily Responsibilities
- Monitor and respond to emails, voicemails, missed calls, and internal requests throughout the day, ensuring all inquiries receive a response within 24 hours.
- Review shared email inboxes and bank reconciliation communications for transactions or issues requiring action.
- Respond to auction, wholesale, and buyback inquiries.
- Create and maintain transaction files for wholesale, purchase, dealer trade, and buyback activity.
- Process and post auction purchases, private-party purchases, wholesales, and dealer trades.
- Process vehicle payoffs using live checks and electronic funds transfers (EFTs) through manufacturer and lender online portals.
- Verify title documentation for completeness and accuracy before forwarding to the Title Department.
- Prepare and endorse titles and Manufacturer's Statements of Origin (MSOs) for wholesale and dealer trade transactions.
- Maintain tracking logs for purchases, wholesales, dealer trades, and outstanding documentation.
- Communicate with dealerships, buyers, and internal teams to obtain missing documentation and resolve transaction discrepancies.
- Follow up on outstanding mileage issues and ensure vehicles are entered into the dealership management system for processing.
- Match incoming dealer trade documentation with transaction files.
- Process and receipt wholesale, auction, and dealer trade payments.
- Coordinate with auctions to resolve title, buyback, and wholesale issues.
- Provide backup front desk coverage as needed.
- Cross-train and provide support for other accounting team members during absences.
- Process retired fleet/TRAC units, including payoffs and transaction posting.
- Follow up on aged transactions and document progress.
- Contact dealerships regarding dealer trades that remain outstanding beyond established timelines.
- Follow up with auction partners regarding unresolved title and buyback issues.
- Audit buyback transactions to verify title receipt.
- Prepare completed purchase, wholesale, and dealer trade files for archival.
- Review and resolve outstanding dealer trades, wholesales, and purchase transactions.
- Assist with floorplan reconciliation and investigate discrepancies.
- Complete monthly vehicle inventory counts for assigned entities.
- Prepare assigned month-end accounting reports and supplemental schedules.
Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
Representation Notice
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
For residents of Ontario, Canada only: to the extent the position for employment is not with Highspring or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at Vaco by Highspring's client.
Privacy Notice
Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR and UK GDPR may access our policies here.
Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
· the individual's skill sets, experience and training;
· licensure and certification requirements;
· office location and other geographic considerations; and
· other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).
Salary : $20 - $22