What are the responsibilities and job description for the BDC position at Vachon GMC Mansfield Inc.?
Vachon Motor Group
BDC Representative
We have an immediate opening for a full-time BDC/ Internet Sales Agent to join our growing team. Enjoy the benefits of working with a customer-driven, family-owned dealer group.
Responsibilities:
- Following up on all unsold customers and any special requests to be sure that all customer expectations are met.
- Following up in a manner that results in the customer visiting the dealership.
- Follow up with existing and potential customers to generate leads and close sales.
- Contact customers based on current marketing incentives.
- Schedule sales appointments and reschedule no-show customers.
- Answer customer internet inquires by both email and phone.
- Prospect follow-up calls, set appointments for sales.
Handling of incoming and outgoing phone calls, emails, texts and chats.
Work directly with the Sales Manager to provide penny-perfect quotes.
Qualifications:
- Able to communicate persuasively with customers to set appointments.
- Knowledge of call center environment.
Positive, outgoing, customer-friendly disposition
- Excellent computer skills required.
Benefits:
- Health, Dental, Vision & Life Insurance
- 401(k)
- Vacations & Discounts