What are the responsibilities and job description for the Vacation Rental Dispatch Specialist position at Vacation Rental Assistance?
ABOUT VRA
VRA is a locally grown, Lake Tahoe-based vacation rental management company dedicated to people and the pursuit of excellence. Our mission is simple: support our team, serve our clients, and constantly improve. We offer a results-driven, team-oriented environment with plenty of opportunities to learn, grow, and build a meaningful career—while still enjoying all Tahoe has to offer. We’re currently hiring a Part-Time Dispatch Specialist (3-4 days per week) to join our South Lake Tahoe office team (Mon–Thurs).
ABOUT THE ROLE
As our Dispatch Specialist, you’ll be the communication hub of our company—supporting field operations, assisting staff, clients, responding to guest needs, and ensuring that everything flows where it should. You’ll juggle calls, messages, emails, and logistics with efficiency and professionalism, solving what you can and routing the rest to the right place. Processing service tickets, issues, ordering and processing inventory for the homes is to be expected. This is an excellent role for someone organized, responsive, and eager to support a fast-paced team. Experience is helpful but not required—we’ll train the right person.
ABOUT YOU
You thrive on getting things done right. You’re detail-oriented, organized, and don’t need your hand held. You’re comfortable on the phone, quick to pick up new software, and love making systems work smoothly. You value flexibility and want to be part of a team that supports your growth.
KEY RESPONSIBILITIES
- Manage and route inbound calls, emails, and messages
- Assist with field staff scheduling and coordination
- Track and process service reports and minor guest issues
- Maintain inventory and organize deliveries
- Support overall office operations during business hours
REQUIREMENTS
- Strong communication skills (written & verbal)
- Proficient with computers and Microsoft Office
- Highly organized and detail-oriented
- Able to sit at a desk for extended periods
- Prior scheduling, hospitality, or dispatch experience is a plus
WHY VRA?
- $24-$30 / hour, depending on experience w/ opportunity to grow
- PTO starts on Day 1
- Flexible scheduling
- Growth opportunities & internal promotions
- Fun, respectful team culture with events & activities
- Work that makes an impact in the local community
TO APPLY
- Complete our quick work style survey by clicking here, or copy and pasting this link: https://assessment.predictiveindex.com/bo/3DR3/vra
- Complete this online application
Salary : $24 - $30
