Maintenance Technician

Job Summary: 
The Maintenance Technician is responsible for supporting the operation, maintenance, and repair of the property's physical structures and grounds. Duties include participating in the preventative maintenance program, responding to guest requests and work orders, and completing assigned tasks such as painting, landscaping, and other general maintenance. All work must be performed safely, efficiently, and with a strong commitment to guest satisfaction and teamwork. The Maintenance Technician is expected to continuously develop and demonstrate excellent service skills when interacting with guests and colleagues.

What You'll Do:

• Complete maintenance tasks and projects, traveling between multiple worksites each day.
• Create a welcoming environment for our guests and owners by ensuring our homes are well maintained general repairs, preventative maintenance & inspections.
• Respond to guest issues (assigned work orders) regarding maintenance, as needed including but not limited to:
  • Appliance troubleshooting
  • Cable/Wi-Fi troubleshooting.
  • Basic HVAC repair
  • Light plumbing
  • Basic electrical knowledge.
  • Paint, clean, and troubleshoot repairs inside homes.
  • Drywall, and basic carpentry skills.
• Establish and maintain open, collaborative relationships with team members and management team.
  • Correspond on a regular basis with your local management team and team members.
  • Be available and willing to assist your colleagues and management team when necessary.
  • Provide cross-coverage with housekeeping department when necessary to ensure urgent issues are addressed.
• Assist in ground maintenance and upkeep.
• Collect and remove trash and debris.
• On-call service for after hour's emergencies, rotating with another team members.
• Ensure follow through on assigned maintenance tasks using in-house assignment system and respond to time-sensitive maintenance needs.
• Coordinate with third-party service providers.
• Evaluate the condition of the vacant units.
• Attend all mandatory individual and team meetings.
• Other responsibilities as assigned - because every day looks different.

As part of our application process, we invite you to complete the Culture Index Survey. This survey helps us understand your unique strengths and how you may fit into our team culture. It doesn’t take a lot of time to complete, and we kindly ask that you do so at the same time you submit your application to ensure a smooth and efficient process. Click for Culture Index