What are the responsibilities and job description for the Guest Services Specialist-Seasonal position at Vacation HR?
Position Summary
As a Guest Services Specialist, you’ll be the first point of contact for our in-house guests and property management teams. You will play a vital role in fostering guest satisfaction by communicating effectively with guests, operations teams, and owner relations teams. Your responsibilities will include addressing maintenance requests, troubleshooting basic issues, assisting with reservations, and following up on tasks to ensure smooth operations. You’ll be the key to providing real-time assistance to our guests and ensuring our operations teams have the information they need to swiftly resolve any issues.
As part of our application process, we require all candidates to complete the Culture Index survey. This brief survey helps us understand your unique strengths and how you may fit into our team culture. Please take a moment to complete it at the time you submit your application. See the link below:
Culture Index Assessment
