What are the responsibilities and job description for the Sales Manager, Virtual Sales position at Vacatia?
Join Vacatia and Help Lead the Teams that Power the Future
Location: Remote (Contiguous US preferred)
Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. We’re building the next generation of travel lifestyle products; blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners.
We’re looking for a strategic, people-first Virtual Sales Manager who will elevate team performance, strengthen virtual sales operations, and drive exceptional guest and owner experiences in our rapidly growing Virtual Sales division. If you thrive in dynamic, fast-paced environments and love solving complex challenges that blend people, product, and process. This is your opportunity to make your mark at the intersection of vacation ownership and innovation.
Why You’ll Love Working at Vacatia
Join us at the start of something big. If you’re ready to lead change, elevate a high-performing virtual sales team, and help build the future of Vacation Ownership, we’d love to hear from you.
Location: Remote (Contiguous US preferred)
Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. We’re building the next generation of travel lifestyle products; blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners.
We’re looking for a strategic, people-first Virtual Sales Manager who will elevate team performance, strengthen virtual sales operations, and drive exceptional guest and owner experiences in our rapidly growing Virtual Sales division. If you thrive in dynamic, fast-paced environments and love solving complex challenges that blend people, product, and process. This is your opportunity to make your mark at the intersection of vacation ownership and innovation.
Why You’ll Love Working at Vacatia
- Build the Future: Help shape and refine the systems, tools, and coaching strategies that define the next generation of virtual timeshare sales.
- Impact That Matters: Directly influence sales performance, conversion results, and owner satisfaction across Vacatia’s digital sales channel.
- Innovation at Scale: Work with modern virtual selling platforms, CRM systems, and digital presentation tools while collaborating closely with sales, marketing, and operational leadership.
- Autonomy and Ownership: Take the lead on optimizing the virtual sales process, troubleshooting challenges, and driving continuous improvement initiatives.
- Culture of Growth: Join a fast-moving, collaborative organization that values people, learning, and smart, customer-centered innovation.
- Coach and elevate Sales Executives through ongoing performance guidance, post-tour feedback, and virtual presentation support.
- Partner closely with sales leadership to implement strategic initiatives and support achievement of revenue and conversion goals.
- Troubleshoot and resolve technical, software, and platform issues to ensure seamless virtual experiences for guests and team members.
- Optimize sales processes by preparing documentation, managing pending business, and leading anti-rescission and retention strategies.
- Drive team excellence by supporting training programs, leading virtual meetings, and contributing to continuous team development.
- Champion professionalism and uphold Vacatia’s standards in all customer and internal interactions.
- 5 years of timeshare/vacation ownership In-House Sales experience with proven track record of leadership success
- Active Florida Real Estate license
- Strong closing skills and advanced customer service capabilities.
- Ability to coach, mentor, and uplift sales professionals in a virtual environment.
- Experience troubleshooting virtual selling tools, hardware, or basic online technical issues.
- Proficiency with digital platforms such as Salesforce, Microsoft Office, Teams, and virtual sales technology.
- Excellent written, oral, and digital communication skills.
- Experience in virtual timeshare sales or supervising/mentoring teams is strongly preferred.
Join us at the start of something big. If you’re ready to lead change, elevate a high-performing virtual sales team, and help build the future of Vacation Ownership, we’d love to hear from you.