What are the responsibilities and job description for the Front Desk Supervisor position at Vacatia?
Now Hiring: Front Desk Supervisor | Join Our Ocean Key Resort Team!
Were looking for a Front Desk Supervisor to guide our front desk team and ensure every Owner and guest receives a warm welcome and a seamless experience.
As a Front Desk Supervisor, youll balance leadership and guest service, helping to create memorable stays while supporting your team with training, coaching, and day-to-day operations. If youre passionate about hospitality and ready to take the next step in your career, wed love to meet you!
Pay: $17/hr
What Youll Do
- Lead by example in providing outstanding guest service.
- Support front desk operations including check-ins, check-outs, payments, and reservations.
- Resolve guest concerns quickly and professionally.
- Train, mentor, and motivate front desk clerks.
- Ensure accuracy in financial transactions and cash handling.
- Coordinate with Housekeeping and Maintenance for special requests, early arrivals, and late checkouts.
- Maintain a clean, safe, and welcoming front desk environment.
- Uphold company policies, safety standards, and guest confidentiality.
What Were Looking For
- 13 years of front desk experience and leadership experience, within hospitality.
- High School Diploma or GED required.
- A strong customer service mindset with excellent communication skills.
- Proven ability to lead a team, resolve issues, and keep morale high.
- Computer proficiency and prior cash-handling experience.
- Dependability, professionalism, and flexibility to work evenings, weekends, and holidays.
Why Join Us?
At Vacatia, we believe in creating exceptional guest experiences and a supportive, team-driven workplace. As a Front Desk Supervisor, youll have the opportunity to grow your leadership skills while making a real impact on both our guests and your team.
Ready to take the next step in your hospitality career? Apply today and join a company where your leadership and service make the difference!