Quality Supervisor

The Quality Supervisor supports the overall quality function by managing quality technicians, overseeing inspection processes, and ensuring product conformance to specifications. This role is not customer-facing but plays a critical part in supporting the Quality Engineer through hands-on problem-solving, data collection, and the enforcement of quality standards across production processes.

DUTIES:

• Responsible for supervising daily quality inspection activities to ensure timely and accurate execution of quality checks on incoming, in-process, and finished goods.
• Lead and mentor the quality technician team to ensure proper understanding and execution of quality protocols, documentation, and inspection methods.
• Support the Quality Engineer in implementing corrective actions, process audits, and root cause investigations related to internal non-conformances.
• Ensure calibration and proper use of metrology tools and equipment (micrometers, calipers, CMM, optical devices, etc.).
• Manage quality documentation, including inspection records, non-conformance reports, rework logs, and internal audit findings.
• Conduct layered process audits, Gemba walks, and product checks to confirm adherence to standard work and quality control plans. Certified auditor in either IATF 16949 and/or AS9100 preferred.
• Monitor and report key performance indicators (KPIs) such as scrap, rework, and defect rates; assist in driving continuous improvement initiatives.
• Support and foster a continuous improvement culture within the quality group and quality laboratories.
• Support training programs related to quality standards, measurement tools, and inspection methods.
• Assist in preparation for audits by internal teams, regulatory bodies, or certifying agencies.
• Ensure workplace safety practices are upheld within the quality area.
• Maintain quality area housekeeping and 5S standards.
• Escalating quality concerns and/or abnormal conditions promptly to the Quality Engineer or Quality Manager.
• Conduct annual reviews of direct reports to the Quality Manager as required.

QUALIFICATIONS:

• Experience in leading highly functional work teams and direct reports required.
• Quality related experience in an automotive based manufacturing environment desired.
• College degree preferred, but quality experience of 5 years in an automotive manufacturing environment can be taken in lieu of a degree.
  1. Associate degree in a technical or manufacturing-related field required.
  2. Bachelor’s degree preferred.
  3. 3 years of quality experience in a manufacturing environment, preferably with 1 year in a leadership or supervisory role or equivalent position in an manufacturing facility.
• Solid understanding of quality inspection tools and techniques; working knowledge of ISO 9001, IATF 16949 and/or AS9100 standards preferred.
• Demonstrated experience with inspection documentation, control plans, and non-conformance handling.
• Detail-oriented with strong communication, documentation, and organizational skills.
• Experience using Microsoft Office (Word, Excel, Outlook); familiarity with ERP or quality management systems is a plus.
• Ability to read and interpret blueprints, technical drawings, and quality standards.
• Familiarity with basic statistical tools and root cause analysis methods (e.g., 5 Whys, Fishbone).

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the associate may occasionally be required to stand, sit, use hands to handle or feel, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 25 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

Work Environment: The role requires presence in both office and manufacturing areas. The associate will work closely with inspection equipment and production lines and must adhere to safety protocols and wear required PPE.