Oracle

About the Role:

The Manager in the Business Services industry plays a pivotal role in driving operational excellence and ensuring the delivery of high-quality services to clients. This position is responsible for overseeing daily operations, managing team performance, and implementing strategic initiatives that align with the company's goals. The Manager will work closely with various departments to foster collaboration and enhance service delivery, ultimately contributing to client satisfaction and business growth. Additionally, this role involves analyzing performance metrics and identifying areas for improvement to optimize processes and resource allocation. By leading and mentoring a diverse team, the Manager will cultivate a positive work environment that encourages innovation and professional development.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Management, or a related field.
• Proven experience in a managerial role within the business services industry.
• Strong understanding of operational processes and performance metrics.

Preferred Qualifications:

• Master's degree in Business Administration or a related field.
• Experience with project management methodologies and tools.
• Familiarity with industry-specific software and technologies.

Responsibilities:

• Oversee daily operations and ensure efficient service delivery to clients.
• Manage and mentor team members, providing guidance and support to enhance their performance.
• Develop and implement strategic plans to achieve business objectives and improve operational efficiency.
• Analyze performance metrics and prepare reports to identify trends and areas for improvement.
• Collaborate with cross-functional teams to enhance service offerings and client satisfaction.

Skills:

The required skills for this role include strong leadership and communication abilities, which are essential for managing a diverse team and fostering collaboration. Analytical skills are crucial for interpreting performance data and making informed decisions that drive operational improvements. Problem-solving skills will be utilized daily to address challenges and implement effective solutions. Additionally, proficiency in project management will aid in the successful execution of strategic initiatives. Preferred skills, such as familiarity with industry-specific software, will enhance the Manager's ability to streamline processes and improve service delivery.