Demo

Technical Support Analyst III

V-Soft Consulting Group, Inc.
Richmond, VA Contractor
POSTED ON 5/2/2026
AVAILABLE BEFORE 5/31/2026
Primary Location: Richmond, Virginia

V-Soft Consulting is currently hiring for an Technical Support Analyst III for our premier client in Richmond, Virginia.

Knowledge, Skills And Abilities »

  • Work with EHR Security Officer to develop and maintain security policies, procedure and guidelines related to the Application.
  • Work with EHR Security Officer and ISO Office and EHR Core team to define and complete security documentation and downtime procedures according with VDH Security guidelines.
  • Work with EHR Security Officer to respond and investigate security incidents related to EHR Application ensuring timely resolution and proper reporting to stakeholders.

What You’ll Do

Job Responsibilities:

  • Map and maintaining EHR positions definitions, which includes, Millenium Positions, Preferences and OHPAC Security groups with VDH Positions.
  • Monitor and enforce appropriate use of EHR Access Control Positions and Policies, ensuring that users have the correct level of access based on their roles and their job functions.
  • Work with EHR Security Officer, IT Technical team, Support Team and EHR Core team to help define and automate user provisioning and offboarding procedures.
  • Collaborate with the EHR implementation and optimization teams to ensure that security measures are integrated into the deployment of new features, updates, and third-party applications.
  • Stay informed about emerging security threats, technologies, and best practices related to EHR systems.
  • Recommend improvements and optimizations to the EHR security environment based on industry trends and emerging threats.
  • Monitor user behavior by using tools like P2Sentinel to determine trends and possible incidents.
  • Work with EHR Security Officer and EHR Core team to assist on internal and external audits.
  • Participate in Cerner/OHPAC upgrades, security patches and system maintenance to ensure ongoing security.
  • Participate in the Domain Strategy for EHR Application.
  • Monitor and conduct internal security audits of the EHR application to identify and mitigate risks and/or vulnerabilities detected.

Interested?

Qualified candidates should send their resumes to sgarikapati@vsoftconsulting.com

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.

Hourly Wage Estimation for Technical Support Analyst III in Richmond, VA
$43.00 to $51.00
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