What are the responsibilities and job description for the Sales & Client Experience Specialist position at V Jewelers?
Bring Energy, Relationships, and Exceptional Service to a Growing Independent Jewelry Store
Are you a people person who loves building relationships, creating memorable customer experiences, and helping clients celebrate life's special moments?
We're a family-owned, relationship-driven jewelry store looking for an upbeat, motivated professional to join our team. While jewelry experience is welcome, it is not required. We're equally excited to meet candidates from luxury retail, hospitality, client service, or consultative sales backgrounds who have a natural ability to connect with people and deliver outstanding service.
Our store is known for personalized client care, custom jewelry design, jewelry repair services, and a welcoming atmosphere where long-term relationships matter. We're looking for someone who can bring positive energy to our team, create genuine connections with clients, and contribute to the continued growth of our business.
This is an excellent opportunity for someone who values teamwork, enjoys helping people, and wants to build a long-term career in a supportive, family-owned business.
What You'll Do
- Create exceptional experiences for every client who walks through our doors
- Build lasting customer relationships through personalized service and follow-up
- Assist clients with jewelry purchases, repair intake, and custom design consultations
- Engage customers in meaningful conversations and help them find solutions that fit their needs
- Follow up with existing clients to strengthen relationships and generate repeat business
- Support store events, outreach efforts, and client development opportunities
- Learn about fine jewelry, gemstones, custom design, and repair processes
- Collaborate with a close-knit team that values professionalism, trust, and customer care
- Contribute to a positive and welcoming store culture
What We're Looking For
- A friendly, outgoing personality with the ability to connect with a wide variety of people
- Strong communication and relationship-building skills
- Sales experience in retail, luxury goods, hospitality, customer service, or consultative environments
- Positive attitude and genuine enthusiasm for helping others
- Self-motivated with the ability to work independently and take initiative
- Strong sense of professionalism and accountability
- Comfortable interacting with clients both in person and over the phone
- Team-oriented mindset with a willingness to learn and grow
- Ability to thrive in a fast-paced, customer-focused environment
The Ideal Candidate
The right person for this role is someone who:
- Naturally brings energy and positivity to the workplace
- Enjoys meeting new people and creating memorable customer experiences
- Understands that great sales begin with great relationships
- Takes ownership of their responsibilities and follows through on commitments
- Is coachable, adaptable, and eager to learn
- Can confidently engage with diverse customer personalities
- Values teamwork, trust, and a strong workplace culture
- Wants to establish roots and grow with a successful independent business
Why Join Us?
- Family-owned and community-focused business
- Loyal customer base built on trust and relationships
- Extensive training and mentorship provided
- Opportunity to learn custom jewelry and repair operations
- Supportive, collaborative team environment
- Long-term career growth potential
- The chance to make a meaningful impact on both our clients and our business
Compensation & Benefits
- Competitive hourly base pay
- Commission and earning opportunities
- Flexible compensation structure based on experience and qualifications
- Paid time off
- Professional development and sales training
- Employee discounts
- Supportive work environment focused on growth and success
Schedule
- Full-time preferred
- Part-time candidates will be considered
- Tuesday-Saturday schedule
- Additional growth opportunities as the business expands
If you're energetic, relationship-focused, and passionate about creating exceptional client experiences, we'd love to meet you.
Apply today and discover a rewarding career in the jewelry industry.
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Paid training
Work Location: In person
Salary : $50,000 - $70,000