What are the responsibilities and job description for the Bank Teller position at Uwharrie Bank?
Uwharrie Bank is seeking a Bank Teller
(Customer Service Representative (CSR))
The Customer Service Representative (CSR) position represents the bank and the Uwharrie brand by providing exemplary customer service while processing various types of transactions for customers. Responsible for handling and balancing cash daily, answering customer inquiries pertaining to various services, making customer referrals and influencing the overall efficiency and service level of the retail services area. The level and rate of pay will be considered and commensurate with prior banking and/or retail experience.
This is a full-time position which offers competitive benefits to the successful candidate - more information can be found on our webiste, www.Uwharrie.com.
General Qualifications
Knowledge: High school graduate (or GED) with familiarity of the Bank's products and services. Bank specific training and/or courses are beneficial. Must posesses proven math and/or accounting knowledge and possess the ability to interact effectively with customers and recognize cross-sell and other marketing opportunities for making referrals to other lines of business.
Experience: A minimum of one year of cash handling experience in a retail environment with proven math aptitude, is preferred. Previous banking experience, proficiency in using bank-related computer systems, data entry and retrieval, is preferred.
Skills: Well-developed and professional human relations skills, ability to work in pressure situations under close supervision, and general math/accounting and administrative skills are necessary. Proficiency with using bank-related computer systems and equipment is preferred. Multi-tasking skills are preferred.
Scope of Decisions and Authority: Upon completion of training, the CSR will be responsible for a cash drawer (with specified limit) and may issue bank checks up to a specified limit. Customer Service Representative has a restricted check cashing limit. Failure to cash checks for qualified Bank customers, or cashing checks without determining the financial responsibility of the customer could result in negative business impact. Work is performed following established policies and procedures.
ADA Requirements: Vision, hearing, speech, concentration, learning, thinking, interaction with others, the ability to exercise self-control, the ability to work under stressful conditions, particularly in customer relations are necessary. Must possess a valid NC Drivers' License, as travel to other offices may be required.
(Customer Service Representative (CSR))
The Customer Service Representative (CSR) position represents the bank and the Uwharrie brand by providing exemplary customer service while processing various types of transactions for customers. Responsible for handling and balancing cash daily, answering customer inquiries pertaining to various services, making customer referrals and influencing the overall efficiency and service level of the retail services area. The level and rate of pay will be considered and commensurate with prior banking and/or retail experience.
This is a full-time position which offers competitive benefits to the successful candidate - more information can be found on our webiste, www.Uwharrie.com.
General Qualifications
Knowledge: High school graduate (or GED) with familiarity of the Bank's products and services. Bank specific training and/or courses are beneficial. Must posesses proven math and/or accounting knowledge and possess the ability to interact effectively with customers and recognize cross-sell and other marketing opportunities for making referrals to other lines of business.
Experience: A minimum of one year of cash handling experience in a retail environment with proven math aptitude, is preferred. Previous banking experience, proficiency in using bank-related computer systems, data entry and retrieval, is preferred.
Skills: Well-developed and professional human relations skills, ability to work in pressure situations under close supervision, and general math/accounting and administrative skills are necessary. Proficiency with using bank-related computer systems and equipment is preferred. Multi-tasking skills are preferred.
Scope of Decisions and Authority: Upon completion of training, the CSR will be responsible for a cash drawer (with specified limit) and may issue bank checks up to a specified limit. Customer Service Representative has a restricted check cashing limit. Failure to cash checks for qualified Bank customers, or cashing checks without determining the financial responsibility of the customer could result in negative business impact. Work is performed following established policies and procedures.
ADA Requirements: Vision, hearing, speech, concentration, learning, thinking, interaction with others, the ability to exercise self-control, the ability to work under stressful conditions, particularly in customer relations are necessary. Must possess a valid NC Drivers' License, as travel to other offices may be required.
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