LABORATORY PHLEBOTOMIST

SUMMARY:

The Laboratory Phlebotomist is a supportive position to the Lab.  This position reports to the Lab Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ensure all lab work has an order in the patient’s chart or a written order that can be scanned into the patient’s chart.
• Draw bloodwork according to policy.
• Process and enter requisitions for lab work going to ACL, Quest and LabCorp. 
• Ensure all in-house tests are ordered, drawn or received in the drawing room.  Mark tests on the encounter form with the diagnosis code.  Enter requisitions for in-house labs if time allows.
• Check bins in the fishbowls hourly and bring samples/encounter forms to the lab.
• Rotate with peers to enter PAP orders.
• Call patients regarding missed appointments for bloodwork and schedule a new appointment in the computer.
• Clean and stock the drawing room.
• Monitor drawing supplies and order as necessary.
• This position may require travel to satellite facilities within an hour of the main office.
• Consistently demonstrates internal and external quality customer service standards to all that request assistance, responding in a professional manner.
• Other duties as assigned.

COMPETENCIES:

• Knowledge of phlebotomy services
• Strong organization and interpersonal skills
• Ability to determine appropriate course of action in more complex situations
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
• Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work
• Ability to maintain confidentiality of all medical, financial, and legal information.
• Ability to complete work assignments accurately and in a timely manner
• Ability to communicate effectively, both orally and in writing
• Ability to handle difficult situations involving patients, physicians, or others in a professional manner

• Must be able to establish and maintain effective working relationships with Physicians, Supervisors and peers

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

WORK ENVIRONMENT:

This job operates in a professional office environment.  Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions.

Occupational Exposure:

• Category 1       Has a high risk of occupational exposure to bloodborne pathogens

Category 2       Has a moderate risk of occupational exposure to bloodborne pathogens

Category 3       Has a low risk of occupational exposure to bloodborne pathogens

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Hearing:           Adequate to perform job duties in person and over the telephone.

Speaking:         Must be able to communicate clearly to patients in person and over the telephone.

Vision:             Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.

Other:              Requires frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting up to 30 pounds, pushing and pulling exerted regularly throughout a regular work shift.

POSITION TYPE/EXPECTED HOURS OF WORK:

This is a full-time position.  Days and hours of work are either 8 hours per day/5 days per week or 4 10 hour days/ 4 days per week, depending on office location. 

This position may require travel to satellite facilities within an hour of the main office.

REQUIRED EDUCATION AND EXPERIENCE:

Must have at least a high school education with current certification as a Medical Assistant or Phlebotomy Technician

or 1 year phlebotomy experience working in a Hospital or Medical Laboratory.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of

activities, duties or responsibilities that are required of the employee for this job.  Duties,

responsibilities, and activities may change at any time with or without notice.