INSIDE SALES/MERCHANDISER - FSI

About Us: Food Service International (FSI) is Uwajimaya’s wholesale food service and distribution subsidiary, supplying high-quality products to restaurants, businesses, and internal operations across the Pacific Northwest. Backed by Uwajimaya’s legacy since 1928, FSI operates in a fast-paced warehouse and cold storage environment where accuracy, food safety, and strong supplier partnerships are essential.

Why Join Food Service International?

FSI offers hands-on, operational roles where your work directly impacts supply chain performance and customer success. We value teamwork, accountability, and people who take pride in delivering quality products efficiently in a dynamic distribution environment.

Who We're Looking For
We’re looking for team members who are collaborative, thoughtful, and passionate about making a difference. Whether you’re serving customers, supporting operations, or leading a team, you bring a people-first mindset and a strong work ethic. If you thrive in a dynamic, fast-paced environment and believe in the power of inclusion, community, and connection — you’ll feel right at home here.

To thrive at Uwajimaya, you should embody our core competencies:

• Functional/Technical Skills: You possess the necessary functional and technical knowledge to perform your job at a high level.

• Customer Focus: You are dedicated to meeting customer expectations and requirements, using feedback for improvements, and building effective relationships based on trust and respect.

• Action Oriented: You enjoy working hard, are full of energy for challenging tasks, and seize opportunities with minimal planning.

• Peer Relationships: You can find common ground with peers, solve problems collaboratively, and are seen as a cooperative team player who encourages collaboration.

• Self-Development: You are committed to continuous self-improvement, adapt to different situations, and work to develop your strengths while addressing weaknesses.

We offer:

• A flexible, inclusive, and friendly work culture

• Competitive starting wages

• Paid holidays from day one

• Excellent medical, dental, and vision benefits

• A generous retirement plan

• Paid time off, long-term disability, and life insurance

• Employee discounts on food and gift items

• Supplemental insurance options

• Opportunities for growth and advancement

Position Summary:

Develop and establish a strong restaurant customer base to sell products to on a recurring, regular basis. Continue to seek out new customer partnerships to increase sales within the King, Pierce, Whatcom, Skagit, Kitsap, Thurston, and Snohomish County areas. This role may involve frequent communication with Korean-speaking customers and vendors; bilingual proficiency in Korean is a strong plus.

Position’s Key Responsibilities:

• Call customers on a regular basis to establish a good working relationship, enhance sales and satisfy customers’ need to gain future sales.

• Maximize market share by maintaining current customer base and gaining new customers by providing excellent sales service.

• Gather information from clients to comprehend market demand and market conditions and to use this advantage for potential sales.

• Check accounts receivable statements bi-monthly to monitor any customers’ past due invoices.

• Discuss with the sales staff the necessity to visit past due accounts or work out a schedule of payments with customers to prevent further indebtedness and allow them to continue to order.

• Constantly be aware of “critical” items to anticipate shortage of merchandise.

• Provide excellent customer service.

• Build strong and positive relationships with each customer to enhance sales and keep the business growing.

• Resolve customer complaints and/or problems in a timely manner. Consult management if necessary.

• Other duties as assigned.

Starting Pay: $26.24/hr., Depending on Experience
Pay Range: $26.24 – $38.05/hr.

Uwajimaya participates in E-Verify to confirm employment eligibility. Please review the E-Verify Participation Poster and Right to Work Poster before proceeding with your application

IER Right to Work Poster (English/Spanish) (PDF, 322.73 KB)

E-Verify Participation Poster (English/Spanish) (PDF, 259.92 KB)

Uwajimaya is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position Requirements:

• Must be at least 18 years of age.

• Minimum of a High school diploma or equivalent plus 3-4 years of experience in area of specialization.

• Knowledge of Asian products preferred. Asian language proficiency is a plus.

• Restaurant management, Marketing and Sales experience preferred.

• Excellent customer service.

• Basic math skills.

• Flexible schedule.

• Ability to multi-task and prioritize.

Salary : $26 - $38