What are the responsibilities and job description for the Patient Scheduling Representative - Family Medicine position at UW Health?
Work Schedule
Part-time, 80% FTE, day shift. Monday - Friday between the hours of 8:30 am - 5:00 pm. No weekends required. Hours may vary based upon operational needs of the clinic.
Pay
Pay starts at $19.59 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
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We are seeking a Patient Scheduling Representative to:
- Schedule appointments via phone, in-person or electronic correspondence.
- Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
- Make outgoing phone calls to patients to schedule their appointments.
- Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
- No minimum education required.
- High School Diploma or equivalent Preferred
- Associate's Degree Bachelor's Degree in Business Administration, Healthcare, or other related field Preferred
- 6 months previous experience in an office or customer service environment Required
- Previous experience working in healthcare Preferred
- Previous experience scheduling of patients Preferred
- Previous experience with answering phones, greeting clients and customers in person Preferred
UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.
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