Demo

Patient Scheduling Representative - Ambulatory Lab

UW Health
Madison, WI Full Time
POSTED ON 4/29/2026
AVAILABLE BEFORE 5/27/2026
Job Description

Work Schedule:

100% FTE, 40 Hours per week. This position rotates starting hours between 7am and 9am Monday- Friday. Hours may vary based upon operational needs of the clinic.

Pay:

Pay starts at $19.21 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Patient Scheduling Representative to:

  • Schedule appointments via phone, in-person or electronic correspondence.
  • Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
  • Make outgoing phone calls to patients to schedule their appointments.
  • Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Education:

Minimum – High school diploma or equivalent.

Preferred – Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.

Work Experience:

Minimum – Six (6) months of previous experience in an office or customer service environment.

Preferred – Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Eastpark Medical Center - UW Health’s new state-of-the-art ambulatory facility will transform the patient experience and offer cutting-edge proton therapy. This 469,000-square-foot ambulatory facility will house many specialties, including women’s complex care, adult cancer care, advanced imaging and laboratory services and innovative clinical trials. It will be located across from East Madison Hospital on Eastpark Dr. and is slated to open in fall 2024.

Job Description

Salary : $19

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