What are the responsibilities and job description for the Radiology Scheduling Specialist II position at UVM Health - UVM Medical Center?
Job Description
Performs scheduling and coordinates simple and complex patient appointments for respective clinics, both in person and over the telephone using an automated patient scheduling system. He/she triages patient problems, schedules any related tests and procedures and provides appropriate patient instructions. Ability to communicate in an effective and competent manner to ensure a positive outcome in person or on the phone. Develops collaborative relationships with peers, patients, providers and visitors.
The Scheduling Specialist role is divided between two distinct roles: Offsite Scheduling Specialist and Onsite Scheduling Specialist - Arrival Team Member. Each role plays a critical part in ensuring our patients receive timely and efficient care. This opening will fulfill the job duties of Arrival Team Member. Below are the job duties -
Onsite Scheduling Specialist – Arrival team Member
Responsibilities
Must possess a high school diploma or equivalent.
Experience
At least six months of experience as a Scheduling Specialist I preferred
Performs scheduling and coordinates simple and complex patient appointments for respective clinics, both in person and over the telephone using an automated patient scheduling system. He/she triages patient problems, schedules any related tests and procedures and provides appropriate patient instructions. Ability to communicate in an effective and competent manner to ensure a positive outcome in person or on the phone. Develops collaborative relationships with peers, patients, providers and visitors.
The Scheduling Specialist role is divided between two distinct roles: Offsite Scheduling Specialist and Onsite Scheduling Specialist - Arrival Team Member. Each role plays a critical part in ensuring our patients receive timely and efficient care. This opening will fulfill the job duties of Arrival Team Member. Below are the job duties -
Onsite Scheduling Specialist – Arrival team Member
Responsibilities
- Work onsite at the hospital and off site locations, welcome and check in patients for their radiology appointments.
- Verify patient information, complete check in procedures and ensure patients are ready for their appointments.
- Assist patients with any questions or concerns they may have upon arrival.
- Assist some patients with changing procedures for their appointment.
- Enter orders for Mammography and Xray patients and some scheduling of these procedures.
Must possess a high school diploma or equivalent.
Experience
At least six months of experience as a Scheduling Specialist I preferred