What are the responsibilities and job description for the Office Representative - Porter ObGyn & Midwifery position at UVM Health - Porter Medical Center?
$3,000 sign on bonus for eligible external candidates!
Overview
We are seeking a friendly, organized, and detail-oriented Front Office Receptionist to join our outpatient OB/GYN team. This role is essential in creating a welcoming environment for patients and supporting the daily operations of our busy clinic.
Key Responsibilities
Overview
We are seeking a friendly, organized, and detail-oriented Front Office Receptionist to join our outpatient OB/GYN team. This role is essential in creating a welcoming environment for patients and supporting the daily operations of our busy clinic.
Key Responsibilities
- Greet and check in patients in a professional and courteous manner
- Schedule appointments and manage provider calendars
- Answer incoming calls and respond to patient inquiries
- Verify insurance and collect co-pays
- Maintain accurate patient records and documentation in the electronic medical record (EMR) system
- Collaborate with clinical and administrative staff to ensure smooth patient flow
- Provide general administrative support as needed.
- High school diploma or equivalent required
- Previous medical office or customer service experience preferred
- Familiarity with Epic or other EMR systems is a plus
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Professional demeanor and a commitment to patient confidentiality
