Digital Producer

The Digital Producer is a core position on the UVA School of Medicine’s web team. This position will assist with website content management and provide support to the network of website editors, including training web editors to use WordPress. The Digital Producer will act as the main point of contact for web editor requests, helping to build, maintain, and strengthen relationships with web editors by troubleshooting and resolving content management issues, and escalating problem cases when needed. The position will also aid in the redevelopment, content production, and content management for high-profile digital projects.

• Respond to web editor queries in a timely and accurate manner.
• Assist with weekly WordPress virtual support sessions, providing web editors with training, self-service options and communicate best practices to editors.
• Help enhance SOM Web Support site by creating screencast video tutorials and updating tutorials and guidelines to cover new feature enhancements.
• Assist with web editor email communication and virtual webinars.
• Monitor and maintain customer support requests, utilizing project management software to prioritize support issues.
• Perform site audits to address ADA compliance, deviations from brand standards, and highlight opportunities for UX/IA enhancements.
• Continue efforts to bring SOM sites and content up to AA ADA Accessibility compliance.
• Run weekly Siteimprove reports to detect issues that affect content quality, accessibility, and search engine optimization.
• Help create analytics reports for the School of Medicine content analytics dashboard
• Assist with photography and video production when needed.
• Special projects as assigned.
• In addition to the above job responsibilities, other duties may be assigned.

Position Compensation Range: $51,417.60 - $82,264.00 Annual

MINIMUM REQUIREMENTS

Education: Bachelor's degree required
Experience: Minimum of 3 years relevant experience
Licensure: None

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

COVID Vaccination Requirement and Guidelines

Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.

The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.