What are the responsibilities and job description for the Residential Electrical Service Manager position at UTS?
Join the UTS Team as a Full-Time Electrical Service Manager — Richardson, TX
We’re hiring a full-time Service Manager to join UTS in Richardson, Texas. We're looking for an empathetic, driven leader to support our field electricians and ensure the success of our electrical service operations.
Are you ready for a management role that offers weekends off, great pay, and true work-life balance? Want to join a well-established company that treats you like family and sets you up for success? If so, keep reading — this could be the opportunity you’ve been waiting for.
What You’ll Get
- $40,000 – $60,000/year performance-based bonuses (Pay Based on Experience)
- Health & life insurance
- Paid holidays, PTO, flex time off
- 401(k) matching Roth IRA
- Ongoing training and real advancement opportunities
What You’ll Do as Electrical Service Manager
As the Electrical Service Manager, you’ll lead our electrical service team by:
Coordinating scheduling and dispatch with the office and field
Managing technician goals, performance, and development
Supporting customer service resolutions and team needs
Overseeing training, permitting, compliance, and paperwork
Leading team meetings on safety, service, code, and customer care
Stepping in for the General Manager as needed
You’ll act as the vital link between the field and the office — making sure the team runs smoothly and customers stay happy.
Requirements & Skills
We’re looking for someone who:
Has experience in service management (preferred)
Is highly organized and detail-oriented
Can manage a team with empathy, leadership, and accountability
Is tech-savvy and comfortable with Microsoft Excel, Word, and data entry
Has strong communication and multitasking skills
You should also be confident in:
Interviewing, training, and mentoring technicians
Handling customer service issues professionally
Running department meetings and managing performance metrics
Staying current on code, safety standards, and best practices
Ready to Join UTS?
If you're ready to take the next step in your electrical career and lead a winning service team in Richardson, Texas — apply now! We’ve made our application quick and mobile-friendly — it only takes a few minutes.
We can’t wait to meet you!
Salary : $40,000 - $60,000
