Medical Assistant I - UHC 5th FL Clinics (19.99 Hours or Less, Non-Benefit Bearing)

Minimum Qualifications:

High School or equivalent. Certified or Registered Medical Assistant or graduate of an approved Medical Assistant program. CPR Certification required.

Job Summary:

To provide technical, supportive, age specific and developmentally appropriate patient care functions for assigned clinical area.

Job Duties:

• Assists with patient flow within assigned outpatient clinic setting.
  • Responds in a timely manner to call-lights.

  • Provides comfort measures to patient / family.

• Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure.
  • Obtains vital signs. Appropriately documents chief complaint and reason for visit.

  • Uses aseptic techniques and infection control measures in the performance of duties.

  • Accurately collects excretory specimens, such as urine and feces.

  • Obtains blood samples by venipuncture.

  • Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, Ph, blood glucose, UPT, and hemocult.

  • Measures and records intake and output as ordered.

  • Prepares and assists patients undergoing treatments, examinations, and procedures.

  • Recognizes patient care priorities, treatment plan, objectives, and potential crisis.

  • Under direction of physician, provides other treatments and care to patients appropriate to training, as assigned.

  • Recognizes and communicates patient needs and unusual occurrences with patients / families.

• The MA will refill patient medications as requested, using the guidelines for the prescribing physician/provider in their assigned area and in accordance with the policy C51, Prescription Refill Management for Ambulatory Care Services.
  • Safely and properly administers medications as assigned.

• Accurately documents / communicates interventions and measurements.

• Communicates relevant information to appropriate health care provider.

• Under supervision, completes accurate, concise, and legible documentation on patient clinic record.

• Assist with medication reconciliation as required.

• Assists in the maintenance of equipment, supplies, and the environment.

• Assists in maintaining a clean and safe environment.

• Checks equipment / supplies for expiration dates, electrical safety tags, intactness, and usability.

• Cleans equipment and returns to its proper place.

• Reports equipment and supplies needing replaced or repaired.

• Stocks rooms, carts, cabinets, etc. as assigned / requested.

• Respects and supports patient rights. o Serves as patient / family advocate.
  • Practices principles of patient and employee confidentiality.

  • Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate.

• Practices positive customer peer relations. o Consistently communicates in a professional and courteous manner.
  • Reports and seeks assistance in dealing with guest complaints / concerns.

  • Establishes and maintains a positive rapport with patient / family and co-workers.

  • Consistently responds to customer requests / needs in an appropriate manner.

• Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate.

• Demonstrates acceptable productivity and practices cost containment. o Prioritizes and completes all work in an effective and efficient manner.
  • Demonstrates initiative, resourcefulness, and flexibility.

  • Effectively and efficiently uses time, equipment, and supplies.

• Functions as an interdependent and supportive team member. o Provides support and assistance, as appropriate.
  • With direction, remains calm and purposeful and responds in an appropriate, professional manner in emergent or chaotic situations.

  • Participates in clinic meetings / activities and supports the clinical, departmental, and organizational philosophy and goals.

  • Accepts responsibility for own growth / development.

  • Participates in in-services and ongoing education programs.

  • Remains current on all in-service / education / credentials / certification requirements for position, as appropriate.

  • Exchanges constructive feedback with peers and others.

  • Conducts self-evaluation and participates in developmental goal setting.

Salary Range: Actual salary commensurate with experience.

Work Schedule:

19.99 Hours or less, non-benefit bearing.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.