What are the responsibilities and job description for the Systems & Network Technician position at Utility Supply and Construction Company?
Utility Supply & Construction Company is looking to hire a full-time Systems & Network Technician to join our growing team!
Benefits Include:
- Competitive Wages
- Health Insurance: Comprehensive medical, dental, and vision plans for you and your family.
- Paid Time Off: Including vacation, sick leave, and paid holidays.
- Retirement Plan: 401(k) with company contributions to help you plan for your future.
- Professional Development: Opportunities for continuous learning and career advancement.
Essential Job Functions:
- Microsoft Active Directory Services, Azure/Entra ID, Domain Controllers, Exchange, M365 CoPilot, SharePoint, DHCP
- Configuration, support & maintenance of network equipment (Cisco), routers, firewalls, access points.
- Install, configure, support & maintain hardware and software systems for the following: Hyper-V, VMware, Windows Server 2016 - 2025, Remote Desktop Servers, & Windows 11 clients
- Network circuit upgrades, performance, maintenance, and troubleshooting.
- Assist with Disaster Recovery planning, implementation, replication, snapshots/backups, and testing.
- Perform preventative maintenance and support for servers and network equipment.
- Maintain network and computer security for user profiles, user access, data access, network, and hardware access.
- Respond to IT help desk calls/requests, document progress, & provide customer support.
- Understanding of VOIP phone systems (Mitel/ShoreTel) desired but will train the right candidate.
- Experience with HPE Alletra or similar enterprise storage system.
- Technical documentation of network configuration/topology & settings as well as various instructional documents.
- Maintain professional and technical knowledge by attending and participating in appropriate training.
Qualifications:
- Bachelor's degree in information systems, computer engineering, or a related field required.
- 2 years' experience installing, configuring, and supporting network equipment required.
- Demonstrable skills troubleshooting network-related issues and performing system upgrades.
- Certifications (Microsoft MCSE; CompTIA: Security , Network ; or Cisco: CCNA, CCNP) preferred.
- Strong troubleshooting and research skills
- Proficiency in network infrastructure, network hardware, and data communication topologies. Familiarity with routers, switches, DNS, DHCP, and other network equipment.
- Skilled with M365 programs including Visio, Outlook, Word, Excel, Teams
- Strong problem-solving abilities, excellent communication skills, and an ability to work well in a team.
- Attention to detail and the ability to manage multiple tasks simultaneously with a focus on delivery of customer service and project objectives within timelines.