Learning & Development Specialist

The Learning & Development Specialist designs, develops, implements, and evaluates employee training programs through e-learning, instructor-led instruction, and hands-on learning experiences. This role supports a geographically dispersed workforce and adapts training methods and materials to accommodate diverse cultural backgrounds, learning preferences, and technical experience levels.

The ideal candidate combines instructional design expertise with strong interpersonal and communication skills, cultural awareness, and the ability to translate complex technical procedures into practical, accessible training. This individual will partner with Human Resources, field supervisors, and operational leadership to support onboarding, technical competency, workplace safety, and continuous employee development.

Because UMS employees work across multiple states and project locations, this role creates consistent training standards while adapting how information is delivered to different employees and learning needs. The right person can teach a procedure in an online module, demonstrate it in the field, and verify that an employee can perform it correctly and safely.

Key Responsibilities:

E-Learning and Instructional Design

• Develop online courses, videos, quizzes, and interactive learning modules.

• Create training materials using a learning management system (LMS) and authoring tools.

• Convert technical procedures into clear, easy-to-follow instructions.

Adaptable Training and Inclusive Communication

• Tailor training approaches to accommodate different learning styles, including visual, auditory, reading/writing, and hands-on learners.

• Account for differing levels of prior experience, literacy, technical knowledge, and familiarity with workplace terminology.

• Use plain language, visuals, demonstrations, translated materials when appropriate, and teach-back techniques.

• Create an inclusive learning environment where every employee feels supported and has the opportunity to succeed.

Hands-On and Technical Training

• Develop practical instruction for field-based employees.

• Demonstrate job procedures and verify that employees can perform them safely.

• Create competency checklists and practical assessments.

• Partner with field supervisors to identify training gaps and improve performance.

• Travel to project locations up to 50% of working time to deliver and observe training.

Training Evaluation

• Measure knowledge retention and practical job proficiency.

• Track course completion and identify retraining opportunities.

• Revise training based on employee feedback, safety observations, and performance results.

Required Qualifications:

• 5 years of experience in instructional design, training, or employee development.

• Demonstrated experience developing e-learning content, including online courses, videos, and interactive modules.

• Experience with LMS administration and reporting.

• Experience delivering hands-on or technical training to a field-based workforce.

• Experience creating video, visual, and interactive learning content.

• Strong interpersonal, communication, and presentation skills.

• Ability to adapt instruction to meet varied learning styles, experience levels, and skill sets.

Preferred

• Bachelor's degree in instructional design, training, education, or a related field encouraged. Equivalent experience will be considered.

• Bilingual is a plus, but not required.

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

• How many years of experience do you have in instructional design, training, or employee development?
• Have you trained field-based or hands-on technical employees, such as in utilities, construction, manufacturing, or trades?
• The salary range for this position is $75,000–$80,000 per year. Does this range meet your expectations?
• This position includes periodic travel to project locations, sometimes with overnight stays. Travel varies, with busier periods during training rollouts. Are you open to this type of travel?

Work Location: In person

Salary : $75,000 - $80,000